Ford C-Max Energi Hybrid Battery Problem | Why You Shouldn’t Ignore High-Voltage Battery Issues

Key Points Discussed:
  • Ford C-Max Energi High-Voltage Battery Issue
  • Risks of Driving With a Hybrid Battery Problem
  • When to Tow Your Hybrid Vehicle for Battery Replacement

Spencer, you’re a top sales rep. What’s a crazy customer story you have?

I’ve had one where we actually had an order for a Ford C-Max Energi, and she was told not to drive the car for a while.

She ended up driving it, and the high-voltage system actually caught on fire.

Seriously?

Yeah.

What would you have told her if you could have talked to her earlier?

I would have told her either not to drive the vehicle or to tow it to us and get the battery installed sooner.

You heard it. Get the battery installed sooner.

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