Privacy Policy
Effective Date: April 1, 2026
This Privacy Policy describes how Greentec Auto collects, uses, and discloses your personal information when you visit our website, utilize our mobile installation services, or participate in our battery core exchange and recycling programs.
1. Information Collection
We collect information that identifies or relates to you, your vehicle, and your battery hardware:
- Personal Identifiers: Name, billing and shipping addresses, phone number, and email address.
- Vehicle and Hardware Data: Vehicle Identification Numbers (VINs), battery serial numbers, and Battery Management System (BMS) performance data.
- Financial Information: Payment card details processed through secure, encrypted payment gateways.
- Commercial Information: Records of products purchased, warranty history, and core return status.
- Geolocation Data: Precise location data used solely for coordinating mobile installation services.
2. Use of Information
Greentec Auto uses your data for the following business purposes:
- Service Fulfillment: To process orders, install hardware, and manage the logistics of battery core returns.
- Warranty and Safety: To maintain accurate records of battery health and vehicle compatibility for long-term warranty support and safety recalls.
- Regulatory Compliance: To document the domestic sourcing of recycled materials as required by federal and state environmental and tax regulations.
- Operational Improvement: To analyze battery degradation patterns and improve the efficiency of our remanufactured battery packs.
3. Data Protection and Hardware Security
We implement physical and electronic safeguards to protect your information both online and offline.
- Encryption: Sensitive financial and personal data is encrypted and transmitted via secure protocols (HTTPS).
- Hardware Data Destruction: For all battery cores returned to our facilities, we perform a certified data wipe of the onboard BMS storage. This ensures that any vehicle telemetry or historical data stored on the hardware is permanently destroyed during the recycling or remanufacturing process.
- Access Control: Access to personal information is restricted to employees who require that specific data to perform billing, customer service, or technical installation tasks.
4. Information Sharing
We do not sell your personal information. We share data only with the following parties:
- Service Providers: Logistics partners and payment processors necessary to fulfill your order.
- Regulatory Bodies: Anonymized, aggregate data regarding battery chemistry and recycling volumes may be shared with government agencies to certify compliance with environmental standards and the Inflation Reduction Act.
- Legal Requirements: We may disclose information if required by law or to protect the safety and rights of Greentec Auto and our customers.
5. Your Rights and Choices
Under various state laws (including the CCPA/CPRA in California and similar statutes in states such as VA, CO, CT, TX, and OR), you have the following rights:
- Access and Portability: Request a copy of the personal data we hold about you.
- Correction and Deletion: Request that we correct or delete your data, subject to legal and warranty requirements.
- Global Privacy Control (GPC): Our website recognizes and honors GPC signals.
- Opt-Out of Sharing: You may opt-out of the sharing of your personal information with third parties for cross-contextual advertising.
6. Sensitive Personal Information
Residents of certain states have specific rights regarding “Sensitive Personal Information.” This includes precise geolocation data used for our mobile installation services.
- Consent: Where required by law, we will obtain your explicit consent before collecting precise geolocation data.
- Right to Limit: You have the right to limit our use of sensitive information to only what is necessary to perform our services.
- Exercise Your Rights: You may exercise these rights by using the “Your Privacy Choices” link in our website footer or by contacting us via the information below.
7. Notification of Changes
Greentec Auto reserves the right to update this policy as regulations or business practices evolve. All changes will be posted on this page with a revised effective date.
8. Contact Information
If you have questions regarding this policy or wish to exercise your data rights, please contact us:
Phone: (800) 773-6614
Email: info@greentecauto.com
Address: 2930 S 44th St Kansas City, KS 66106
