As I expected sooner or later, my 15-year-old Prius' hybrid battery finally died. Triangle, and numerous codes, came and went. I watched dozens of You Tube videos and called several third-party Hybrid battery companies. Two Toyota dealerships never returned my calls for a quote to replace. One gave me a cash and carry price of a basic bare bones new Toyota battery, no relays, bcm, cables... $3500 without installation. It included a one-year warranty. After much research I decided to go with Greentec. Ian was the salesperson I chatted, e-mailed and spoke with several times over the course of a week. He was very knowledgeable, honest and complete in his answers to my many questions. I am in NW Michigan, so my Greentec dealership is in Troy, near Detroit. After committing, I received a call that night and Mike, a lead technician scheduled the replacement the very next day. It was a 5-hour drive for him one way. He was polite, clean, respectful and diagnosed and replaced my battery in less than an hour. I had ordered a battery with all new cells not remanufactured with some new and some old. The new battery has brand new cylindrical cells, still nickel metal hydride. Total cost was "significantly" less than the dealership and it came with a 48 month no bones warranty, including free installation of a replacement should I need it. I took it for a drive as soon as he left. Unexpected, I am getting better gas mileage. First day in and I am a happy Prius camper.
Tony Gallart
Harrietta, MI