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    The whole experience was fantastic. You get to talk to a real human being when you call and I got all of my questions answered upfront. I ordered my new battery one day and had it installed the next day, even though I was quite a distance from the closest hub. The mechanic was great and my car is up and running. All for probably $3000 less than what I would be charged at the dealership or another local shop.

    Stephen Soderlind

    Pensacola, FL

    I am leaving an absolute five star review!! I was a little skeptical at first because this is my first hybrid car (2012 Prius V) so I had never dealt with the issues at hand before, but I can genuinely say this is one of the best companies I’ve ever came across. They were very responsive, accommodating, friendly, and professional! Specifically Tyler (in the sales department) and Sebastian (in the mechanics department). They both did an outstanding job and went the extra mile in helping me and ensuring me I had peace of mind when it came to my vehicle! I would absolutely recommend this company when it comes to hybrid batteries!

    Alexa Dav

    Brewton, AL

    GreenTec was great to work with! I was surprised they would do a mobile installation in Virginia coming several hours from Charlotte, for a reasonable fee. Customer support was helpful, service was next business day, and the service tech Johnny was friendly and helpful. All around, a surprisingly good experience.

    Scott Davis

    Radford, VA

    Bruce McGraw in Streamwood IL recently worked on my 2007 Civic hybrid - and brought it back to life. He was knowledgeable, courteous, honest, helpful and professional. For electric car battery problems, I highly recommend the Streamwood office - and Bruce.

    James Lippold

    Ottawa, IL

    When my 2015 Ford CMax Hybrid went dead I took it to the Goodlettsville shop near Nashville by virtue of a rollback truck. They did their diagnostics and told me that the main propulsion battery was still good and recommended that I replace the 12 volt battery. This was installed at their shop and they sent me on their way. They were knowledgeable, friendly, efficient and honest. What more could you ask for. Awesome experience!

    Dale Guthrie

    Goodletsville, TN

    Hands down, no doubt about it ,the best place to get a Hybrid Battery replaced!!! I did my research,  I spent a lot of time and I finally decided to replace my hybrid batteries in 2 Prius cars that I own… I worked with Austin and Joron they are both absolutely amazing people!! Talk about Customer Service A+A+A+A+A!! 100%   Satisfaction Guaranteed!!
    Greentec Hybrid & EV has the Best Prices, customer Service & warranty!!! Go with them you will not be disappointed!!!
    Thank you so much!!!

    David Giebink

    Mesquite, NV

    Green Tec Auto is amazing! I bought a 2012 Camry that needed a hybrid battery and the 12 volt. Being new to hybrids, I was in over my head - lots of conflicting info out there on the interwebs.
    Green Tec answered all of my questions thoroughly and patiently. (Thank you so much Heidi, Hunter, Parker and Tyler!) They had the right batteries for my car, and worked with me getting the install scheduled at my location. I wasn't able to be present for the install, but Ramses (hope I spelled that right!) got everything installed, took it for a test drive and ran diags to make sure everything was good to go. I took my car out for a spin later that day and everything ran beautifully!
    These guys are knowledgeable, friendly, and professional. What started out as a daunting prospect for a hybrid newbie turned into an informative and easier-than-I-imagined process. I cannot sing their praises enough.

    J. Orr

    Denver, CO

    I’m really impressed with how fast and good the my hybrid battery was installed on my 2015 Toyota PRIUS today I would recommend anyone who has hybrid battery problems call GreenTec Auto 5 Star all day long. Thank you GreenTec Auto

    Kenneth Jones

    Las Vegas, NV

    Wow! You guys are awesome!! Ryan and his technician partner Mike came right on time. They were polite, friendly, professional and fast. My 2009 Ford Escape needed a new hybrid battery and Robert's Ford in Alton, Illinois quoted me $18,580 plus $442.00 for labor. I'll admit it when Ford called me and told me what was wrong with my SUV that it needed a new hybrid battery. I was like, OK. Then he dropped the price. 🤯🤯🤯🤯🤯🤯🤯 I asked if he was joking. Nope, not at all. So I told him I'd call him back I need to mull this over. Ford advised I need to get a new car! I only have 86,541 miles on my 2009 Ford escape.  I'm not done with it yet. So, I found several places 2 didn't handle Fords. Then one had a battery, but then said I need to be closer to one of their shops for the warranty. 🤷‍♀️Weird, but OK. Then I found Green Tech Auto! Hallelujah!! You guys had 3 choices, plus saved me $1636.44 from the other hybrid battery place. It was an answer for the good of all!! ☺️ I greatly Thank you. I appreciate the whole team especially Micheal Salinas for helping me place my order and answering my questions, and the two technicians Ryan & Mike. You guys rock and saved the Hybrid Ford Escape. She has a new spring in her wheels. Lol ☺️ I am really truly grateful and so thrilled I don't have to part with my SUV for many years. I will always come to you guys for my hybrid battery from here on out. Already have you saved in my phone and will be spreading the news everywhere I can. ☺️
    May God embrace the whole staff & team members at Green Tech Auto's spirit with love. ❤️🌹🕊 1 million stars rating.

    Tamara Basden

    Bethalto, IL

    This is an incredible service.  My 2008 Prius died on the PA Turnpike.  By telephone I describe the icons and problem to my regular mechanic and he suggested that it may have been the hybrid battery since the car has almost 188K miles.  He also suggested that I call Greentec Auto.  Greentec set me up with a mechanic who came to my house and who called me a day before coming to ask me about the problem.  He agreed that it could be the battery.  When he arrived the he ran the diagnostics on the OBD and determined that it was not the battery; it was the inverter that failed.  And, he had brought a new inverter and pump with him.  Clearly he was experienced in dealing with these issues.  It took him about 2 hours to do the repair and then we were on our way.
    I highly recommend Greentec Auto.  This repair cost way less than if the car had been at a dealer for repairs.
    And I can't say enough good things about the mechanic, Jared.  Friendly, informative, efficient.

    Karl A

    Silver Spring, MD

    Johnny was quick, professional, and made sure all the loose ends were tied before going again. Absolutely would use the service again, but hopefully won't need it!

    Avery Orren

    Fort Liberty, NC

    When I learned that my Prius battery needed to be replaced I was totally stressed out! Even more so when I got the local Toyota dealer's quote to replace it.

    I went online and found Greentec, called them and the next day they sent James. He arrived on time, had the battery replaced in less than 2 hours. He gave the car a test drive and all is well. James is the nicest fellow you could ever meet. They need to try to keep him because competent guys like him are hard to find!

    Lizzie Har

    Fort Valley, GA

    Mike arrived from the Streamwood IL office about 2 hours away, right on time.  I was impressed with how efficient, focused and knowledgeable he was as he installed my hybrid battery.  He answered all my questions regarding the new battery pack system and explained everything clearly.  He was done in less than an hour.  The money spent and the time saved were well worth the great service I received and the outstanding technician (Mike) that did the work.  I shopped around before deciding on where to have my 2005 Prius serviced.  The price was great for the four-year warranty.  The customer service personnel (Brad and Heidi) were pleasant and helpful.  I was able to schedule the service that morning about 8 a.m. and have the battery installed by 1 p.m. that afternoon.  Great service all around from a great company!

    Brad B

    Lexington, IL

    Green Tec Auto supplies Top notch product.  I am the 3rd hand owner of a 2009 Prius.  Had both Battery and inverter problems created by the previous owner.

    Changed both out and now I know how it is supposed to drive like.  I defiantly would recommend this company for any hybrid car.  This company knows what they are doing and you will be satisfied with the end result.

    Gabriel

    Pompano, FL

    Tech Employee Johnny, came to our house in Chester, SC  on a Friday afternoon, last minute, to help us replace our hybrid system battery. That's about an hour and a half from his office. I really needed my car running again and he was so nice to help us right away. He came right away and replaced the battery easily.

    It turns out that after the battery was installed and a test drive done, there was another issue, the water pump! My Toyota Prius has a good many miles on it. Johnny gave us an idea of where the failed part was and roughly how to replace it. Unfortunately, we'll have to pick up the part another day but we are beyond happy that the scarey battery situation has been handled and without it being a hair pulling experience for us. Thank you, Johnny, for going above and beyond what is normal with schedules and making it bearable for us. Happy in Chester, SC

    Elizabeth Zembry

    Chester, SC

    I just want to thank green tec, especially Casey and the crew at Foxborough, for the great service they did for me to get my Prius back on the road and running great. I know it was a difficult job and they were so nice and helpful through the whole job. I hope someday they will set up a shop in Burlington , Vermont. We could use their kind of business here. Anyway thanks again

    Allen Jackson

    Williston, VT

    Ramses and Fabian analyzed the status of my hybrid battery and installed a replacement in less than one hour. Ramses also joined me for a test drive of the new battery and provided helpful  suggestions on how to keep my vehicle in good operating condition. I couldn't be happier with the result!

    BRANDON E LASALLE

    Evergreen, CO

    Greentec’s mobile technician Ryan, was prompt, and very courteous. He explained the faults with my Prius and what repairs he was going to perform. In about an hour, he was all done and handing me the keys.
    Excellent service!

    Robert Copley

    Omaha, NE

    I used the online chat to ask questions and schedule my appointment.  The techs explained that they would first check the error codes to determine exactly what needed to be done.  They were very good about updating me during the process, explaining the options,  and quick to finish the installation.  I was not charged until the work was complete.  I am very happy with my replacement battery that was built at Green Tech Auto, and the 4-year warranty on their work!

    Mary W

    Pittsburg, KS

    Bruce made the 300 mile round trip to replace the battery on my 2012 Camry.  I opted for a new cell battery with 3-year warranty.  He was here about one hour and was done.  The car runs fine.  The service was excellent and fast.  My first contact was with Ian, who explained Greentech's services , gave me his contact number and said to call him back if I wanted their services.  I called back three days later and got a call from Bruce within an hour.  We set up the day and time, and everything ran smoothly.  Great experience for a blind contact off the internet when I  googled "hybrid battery replacement."  You can trust this company.

    Leonard Harm

    Goshen, IN

    Greentec Auto is great. I tried the reconditioned battery at first and I think the problem was more with my car than the battery but it still lasted a few years. In 2020, I went with a new battery and 49 months later it's still going very strong. Unfortunately for me, the battery is destined to outlive the car!

    Robert Franzese

    Westminster, MD

    If you need a hybrid battery or inverter pump, this is the place to go. If you are hoping for professional, expert, and ontime information, Greentec and especially Heidi Carter are the people to contact. Heidi shepherded me through a complicated problem with my Prius and made it easy for me to understand what I needed to know.
    Greentecauto is a 100% reliable and professional company! ☆☆☆☆☆

    Valerie Anderson

    Vancouver, WA

    My experience with Greentec, Auburn, WA.
    Excellent customer service and very reasonable product and service charges.
    After I installed a hybrid battery pack from Greentec I tried starting the car. ALL the warning/alarm lights were on so of course it wouldn't start. The transmission would only go into neutral and park. The hybrid battery status was good - charge level at two bars from the top.
    I called the shop and asked it they had any 'tips' on how to reset the alarms. The first question Joel, the manager, asked was if the orange service safety plug was installed. "Yes", I replied. After a bit more discussion he  said he was going to do some battery pack test runs the next day and if my location was near his test route he would stop-by to look at the problem. We set a time for the next morning.
    He arrived at the scheduled time and within a minute he had the car running.
    I am a dummy... While the safety plug was 'in-place' -- lever up -- I hadn't pressed/slid the lever down so it WASN'T properly installed.
    Joel went above-and-beyond & out-of-his-way at NO charge to fix the problem.
    This IS excellent/real customer service!!!
    Thank you Joel!!! Thank you Greentec!!!

    Tom

    Auburn, WA

    MY 2014 Lexus ES 300H Failed Smog Test due to a Permanent Trouble Code P0A80, Replace Hybrid Battery Pack.

    I called Greentec and placed my order for a Lexus ES 300H 2014 Hybrid Battery Pack with NEW GENERATION CELLS and On-site Mobile Installation.

    The installer, Antonio, scanned my Lexus ES 300H OBD with a Lap Top and confirmed the Permanent Trouble Code P0A80 the proceeded in replacing the Hybrid Battery Pack.

    After an hour, Antonio flawlessly and successfully completed swapping the Lexus ES300H Hybrid Battery Pack.

    I also successfully cleared the Permanent Trouble Code P0A80 on my Lexus ES300H after doing the 15 drive cycles required to clear the Permanent Trouble Code P0A80 and passed the Smog Test.

    My experience with the Greentec team, Brad, Rene and Antonio was exceptionally good, the Expeditious On-site Mobile Installation performed by Antonio, deserve the credit for Excellent Customer Service and Satisfaction.

    Ed Gopez

    Northridge, CA

    Amazing awesome people.  Was having issues with the classic Escape hybrid 2007.  Greentec had replaced the battery some time back.  Forgot it was under warranty.  Called them up, some back and forth with emails calls etc.  Got it to the shop -  within the hour rocking and rolling - new battery installed.  No issues, no BS,  just great friendly service.  Awesome,  Alejandro is the best.

    Fastandy

    San Leandro, CA

    I am very pleased with doing business with this company. I reached out by phone to them on a Monday and after discussing my 2013 Prius hybrid battery options I decided to have them install a NEW hybrid battery with a 48 month warranty. The technician (Johnny) arrived the next day and did the complete  install  in a little over an hour. Being a technician myself I can say he did the job efficiently and professionally.  When he was done with the installation he then road tested the vehicle while checking codes. Kudos to Johnny. Highly recommend this company (and Johnny).

    Walter Anderson

    New Bern, NC

    Great service on time, thorough, meticulous and friendly. Walter knows his stuff no empty promises and no BS. The price I was quoted is the price I paid. Literally couldn't be more pleased.

    Robert Crosser

    Mansfield, TX

    I can't say enough good things about the work that Auburn WA, GreenTec Auto did today on my car. I wasn't sure if I needed a new battery install or not, but they did a full checkout of my Hybrid battery and found it to be in pretty decent shape and recommended that I hold off for a bit to do the replacement. They also informed my that my regular car battery was going bad and needed replacement. All that took about 45 minutes at most. And GreenTec didn't charge me a dime for all that work. They were kind, effective, efficient and I will most certainly go back to them when my battery is nearing its replacement time. GreenTec is clearly in this for their customers, and not a for making a quick buck. They will treat you right. I highly recommend them.

    Randy Sampson

    Seattle, WA

    We were given great support beyond expectations with getting a hybrid battery installed as we had traveled from Texas to Kansas City, Ks.  They were patient and personable when we were dealing with a difficult situation.   Thanks to Ryan Provenzo and Kristy especially. Good young folks.

    Marion Beyeler

    Orrville, OH

    Billy and Walter at the Dallas/Garland location did a great job replacing the inverter quickly and provided answers to any questions that I had. Great job!

    Jeff Bettison

    I just got a rebuilt HV Battery for my 2001 Prius. I ordered it from the 1-800 number in CT and Austin Baker was very helpful & made the ordering process smooth and easy.  Dadrion Alexander was the Tech that delivered and installed the battery. He was very personable and did a great job. its rare to get the level of service i received from both of them.  They are both credits to GreenTec Auto and i can't recommend them enough.

    Jim T McCulloch

    Panorama Village ,TX

    WOW! I couldn't be happier with the service I received and the results. My 2013 Nissan Leaf SV was down to 5 bars at about 50 miles so I decided to have the 40 Kw battery installed and it was worth the wait and the cost. When I picked my Leaf up it had 178 mile range on the gauge, outstanding! So far everything is working perfectly, no problems at all. Michael was very professional and kept me informed. Thanks again

    Jon B Chartier

    Apopka, FL

    Mike arrived promptly arriving before the scheduled time. Extremely courteous, he was friendly and finished installing the battery in record time. We invited him to eat but was in a rush to return to Chicago. Mike possesses social skills and a personality that encourages those of us who get batteries installed to work with your amazing outfit. I was so thankful, I broke into tears. With much appreciation and respect.

    Josie Méndez-Negrete

    San Antonio, TX

    Well my story is much like everyone’s. Time for a new battery that won’t break the bank.& one that has new cells After seeing some questionable reviews on Prius blogs about GreenTec, I dug a little further & found that they’ stand behind their product and want customers to be satisfied. It’s a reflection on them. Gladly found a close location in Streamwood. Ordered the battery without hassle & hooked me up with Nate, who was friendly & informative. I picked it up few days later & installed it the next day without any issues. I have a lot of miles on my car & it was a tough call to spend the money, but we’ll worth it in the end! Thanks Greentec

    Rory H

    Huntley, IL

    I purchased the one year warranty battery for my 2008 Prius.  The battery went from full charge to empty with small half mile hill. I made another appointment.  The service man, Mo, told me that since no warning lights turned on and since he could not find anything wrong that the warranty would no kick in. He drove the prius and noticed what I told him. He called Joe who put in the battery. Joe approved MO to put in another battery. That fixed the problem and I drove home and my battery remained fully charged and my gas mileage was better. I called MO and tt thanked him for going the extra mile and told him that I will write a 5-star review for him. I definitely recommend Greentec to my family and friends and I will use them myself if I need a new hybrid battery.

    Richard Tanaka

    Poulsbo, WA

    Two weeks after getting my new to me 2014 Prius, the "Check Hybrid System" message came up along with a bunch of warning lights. Took it to a local Toyota dealership to have it diagnosed. They didn't diagnose anything. Just seen the message and very quickly determined my car needed $4,800.00 worth of work and a "new" battery that had a 12 month warranty. That's about a third of what I paid for the car. Went online and found a couple companies offering batteries for my car including one that offered to send the individual blocks with new wiring and temp sensors so I the owner could DIY the pack rebuild. Came across Greentec Auto and they offered comparable prices (a little lower actually) and warranty with mostly 80%+ good reviews. I scheduled a 12 month warranty battery but had to wait until my return came in. This company honored the older price plus offered me a home install instead of me going to their office. Seems they had another install near me and it made it more convenient for both of us. On the day of the install, Michael arrived and quickly got to work while talking about the process and what he was doing. After about an hour, Michael was finishing up and performed a test drive. I thanked him for the work and happily paid. I've experienced zero issues and had several trips end with mileages over 50mpg. I will absolutely come back to get the 48 month warranty battery with new blocks.

    Russell Ball

    Converse, TX

    Extremely honest 5 ***** all the way, Greentec ordered our battery and when they came to install it told us that there was nothing wrong with it just needed the coolant  after being told that I needed a new hybrid battery and the Ford dealer wanted charge me over 2x the price than Greentec Auto. Long story short when the day comes that we do need to get a hybrid battery it will be from Greentec Auto 100%.
    Thank you so very much.

    Melody Clark

    Buckeye, AZ

    Mike changed our battery yesterday in about 20 minutes! He left the car clean and well organized. Mike explained the process and warranty thoroughly. We are very happy with the entire process!

    George R Negrete

    San Antonio, TX

    I purchased my 2002 Toyota Prius in 2015 through a friend who worked at GreenTec Auto in the Dallas area. Although it had high mileage, the interior and exterior were in excellent condition. I was informed that this vehicle had a special history with GreenTec. After about a month (in Jan. 2016) I had an issue with the hybrid battery that was quickly resolved by GreenTec. I have gotten great gas mileage (miles per gallon) from this Gen. 1 classic vehicle for several years. I have replaced the inverter cooling pump, and the 12 Volt battery. Then a thief stole my catalytic converter. I decided to repair the car, and was on the road again. Recently I had a problem my mechanic diagnosed as hybrid battery related. I told him about my positive experiences with GreenTec several years ago. I immediately contacted them, talked with Bradley in K.C., and a friend took me to the location in Dallas. I consulted with Billy, and the next day brought my car in to run diagnostics. Michael had also called and texted me to schedule an appointment. Billy and Maurice determined I needed to replace my hybrid battery. I contacted Hunter in K.C., and he sent the invoice to Dallas. They performed the swap out, and road tested it. After driving a few miles the red triangle of death appeared, and I drove back to the shop. Thankfully Billy had another battery in stock. They did their thing, and got me back on the road again quickly. I am a senior citizen on a fixed low income, and I highly recommend checking out GreenTec. Dealership prices are often excessive, and unaffordable. Michael reached out again to make sure everything is still OK. Everyone has been very knowledgeable, professional, courteous, and demonstrate they care about their customers. They provided exceptional service. Thank you all very much!

    Brian Kennedy

    Dallas, TX

    As I expected sooner or later, my 15-year-old Prius' hybrid battery finally died. Triangle, and numerous codes, came and went. I watched dozens of You Tube videos and called several third-party Hybrid battery companies. Two Toyota dealerships never returned my calls for a quote to replace. One gave me a cash and carry price of a basic bare bones new Toyota battery, no relays, bcm, cables... $3500 without installation. It included a one-year warranty. After much research I decided to go with Greentec. Ian was the salesperson I chatted, e-mailed and spoke with several times over the course of a week. He was very knowledgeable, honest and complete in his answers to my many questions. I am in NW Michigan, so my Greentec dealership is in Troy, near Detroit. After committing, I received a call that night and Mike, a lead technician scheduled the replacement the very next day. It was a 5-hour drive for him one way. He was polite, clean, respectful and diagnosed and replaced my battery in less than an hour. I had ordered a battery with all new cells not remanufactured with some new and some old. The new battery has brand new cylindrical cells, still nickel metal hydride. Total cost was "significantly" less than the dealership and it came with a 48 month no bones warranty, including free installation of a replacement should I need it. I took it for a drive as soon as he left. Unexpected, I am getting better gas mileage. First day in and I am a happy Prius camper.

    Tony Gallart

    Harrietta, MI

    I needed to have the battery replaced on my 2011 Chevy Volt and Tyler at the Nashville location did an excellent job working on the vehicle and keeping me in the loop on its progress. I would definitely suggest these guys to anyone needing this type of service.

    Daniel Bankston

    Dyersburg, TN

    Great service from Richard the installer. Traveling from the Cincinnati area to Columbus. Great communication. He was on time. Very professional and a very nice person. A+. Highly recommended. Very pleasant experience.

    Paul Myers

    Pickerington, OH

    Everyone was very friendly and helpful. They realize hybrid batteries are a big investment but are very willing to walk through options and never pressure for a sale. I don't think you'll find a better price for comparable batteries.
    Richard our installer was extremely professional, nice, and fast.  He made the whole process painless.

    Nate

    Carmel, IN

    Very helpful and honest.  Bruce the manager in Las Vegas also notice an overcharge and made sure I was refunded.  I was given very clear and honest technical answers to my questions in a friendly and clear way.  Great people to work with.  The sales team (Ivan) at their headquarters showed me all the possibilities available to get my car fix at home, in their shop or just purchase the battery and install it myself.  Very patient.

    Julio C Lachaga

    Eagle Mt., UT

    Jared takes pride in his work and is committed to helping customers. Not only was Jared prompt, friendly, professional, knowledgeable, and thorough, he also explained what he was doing as he worked. He quickly diagnosed our problem, patiently and expertly dealt with a snag, and got us up and running with a smile. I so wish we lived closer and we could have him work in our cars all the time!! Thanks for making this process so easy.

    Anne S

    Gibsonia, PA

    I want to express my deepest gratitude to the Green Tec Auto team specially Richard Reynoso location manager Cincinnati for their professionalism and courtesy in addressing my need for a Hybrid battery replacement!
    My replacement battery arrived in 3 days and my Toyota Prius c Hybrid is running like new again!!!
    Keep up the good work 

    Robel

    Cincinnati, OH

    Very thankful to have found Greentec Auto. They offered a new battery for more than half the price of what the dealership was charging me for my Prius. The team was communicative throughout the process and were able to give me insight on why my battery failed and how to prevent it in the future. It's a great service and the place to go if you need your battery replaced.

    Stevan Gallegos

    Oakwood, OH

    I am extremely grateful for the exceptional service provided by GreenTec Auto. When my 2012 Honda Civic Hybrid displayed the "IMA Not Charging" warning light, I was concerned about the potential cost of repairs. After running some diagnostic codes (P1440 and P15A5), I visited a nearby Honda Dealer only to receive a staggering quote of over $6,000 for replacing the Inverter, Battery, and IMA Coolant. Given my car's mileage of 133,000, this cost seemed exorbitant and unaffordable.

    Fortunately, I reached out to GreenTec and received a prompt response from Hunter, who provided me with honest advice and a reasonable quote. Within a week, they shipped the necessary part, and Joe at the Auburn Branch was outstanding in keeping me informed throughout the process. I was pleasantly surprised when the entire inverter dc/dc module was replaced for a total of $2500, inclusive of taxes, fees, and labor. There was no hassle or feeling of being taken advantage of—just straightforward, transparent service. Moreover, the 2-year warranty with unlimited miles offered by GreenTec Auto provided me with complete peace of mind.

    I cannot express my gratitude enough to GreenTec for helping me get my life back on the road. Their amazing team consists of genuine, heartfelt individuals who truly care about their customers. If you are a Honda Civic Hybrid owner from 2012-2015 and find yourself in a similar situation, take my advice: be prepared for the potential cost, but ensure you receive an honest diagnosis and have a thorough understanding of your vehicle. I highly recommend checking the Service Bulletin at https://www.tsbsearch.com/Honda/20-030 if you are experiencing the exact issue I faced.

    Furthermore, here are some crucial facts that greatly aided me in resolving the issue with my '12 HCH.

    ** Firstly, it is important to note that 2012-2015 Honda Civic Hybrid models cannot function with the IMA Battery switched off (Non-Hybrid). Beware of YouTube videos suggesting this as a solution, as it will eventually lead to your car breaking down on the road, causing further complications and expenses.

    **Additionally, these models do not feature an alternator.

    **Before conducting any diagnostics, ensure that your 12V battery undergoes a thorough inspection, which can usually be done for free at stores like O'Reilly's or AutoZone. This step will ensure that the diagnostic codes obtained are accurate and specific.

    If you decide to keep your Honda Civic Hybrid, I strongly recommend conducting extensive research and considering GreenTec Auto. Their prices are competitive, and it is worth comparing them with other options such as eBay and other competitors. GreenTec Auto has proven their reliability and trustworthiness, and I am confident in endorsing them wholeheartedly.

    Jasper Louise

    I wish I could rate this company more than a five. From Hedi in sales to the mobile techs Walter and Billy, they were awesome.
    Thanks a million for getting me back on the road.

    Sybil Grimes

    Longview, TX

    Ryan Provenzo was on time and was very professional and we really appreciated his fine work. A very pleasant individual to work with, and was willing to answer all questions in a very gracious manner.

    Byron Stephens

    Washburn, MO

    The Best! They could have easily charged for much more expensive repair, but did only what was required. Did the job quickly and correctly. Recommend HIGHLY!

    Gregory Honeycutt

    Kent ,WA

    Casey is a godsend. She walked me through my order and found me the best option with no hassle. I wish everyone handled business like she did...

    Natasha

    Bainbridge, PA

    "Professional, Courteous, Honest, and Highly Knowledgeable when it comes to their craft!"

    We are 2010 Prius Gen 3 original owners with 220k on our original OEM hybrid battery. And, we simply cherish our Prius.

    Relying upon positive web reviews, and an associate who had hybrid battery replacement performed on his Honda at Bowie Greentec, my wife and I decided to take the 2.5 hour trek to the Bowie, MD location from PA, despite the fact Greentec kindly offered to drive to our location in PA. The simple 2.5 hour one-way excursion became 4 hours, due to early AM harbor traffic compounded by bad weather. Nonetheless, upon our arrival, "Phil" and "Paul" were as pleasant and understanding as can be, despite our untimely delay.

    Folks, ..... from the start of calling "Greentec" at their toll free number to our arrival and departure from the Bowie location was nothing less than an outstanding and pleasurable experience! "Phil" performed diagnostics, test drove our Prius, and educated us on nearly every variable contributing to the efficiency of the Prius Hybrid system and its delivery of optimal fuel economy. As such, we exited without having to purchase anything we truly did not need, and exited having more confidence and understanding in our Prius battery system than we had previously possessed.

    In conclusion, ... in this sometimes unfortunate auto repair climate of aggressive sales, misinformation, trial and error, and dishonesty costing the unaware, and sometimes even knowledgeable, customer high expense and grief, this is the anomaly! Hybrid auto repair grief will not occur at Greentec!

    Many accolades to Greentec, and to "Phil", who actually 'know their craft', exhibit 'caring', are 'patient and sensitive' to their customer's needs and 'do not' take advantage of an auto owner in crisis of having a failing hybrid battery! It's quite obvious and confidence instilling to actually see people who apparently like their occupation and believe in what they are doing! Other businesses need to copy this Greentec business model! We will be back and, in the meantime, spreading the good news of Greentec!
    A big thank you, from Pennsylvania!

    fb3

    Northern Pennsylvania, PA

    I rate the shop at 5454 Washington St. Denver,Co. a 5 star. Ramses explained everything I had a question about. They did everything they said they would. I got a hybrid Camry battery pack it has new cells guaranteed 4 years. This was cheaper than going through a dealership. Can't say enough about how good they were.

    Barb Cash

    Lakewood, CO

    On Sunday our 'check hybrid battery' light came on. Monday I took it to local Toyota dealer who hooked it up to the computer (for a fee) and declared the battery was going bad. The dealer then quoted a price to replace it. The Camry is a 2007 with nearly 200,000 miles. It wouldn't be worth much even it the battery was good. I had just put new tires on it which I'd driven less than 100 miles. So I decided to go on line and search for options. I ran across the Greentec web site and read some of the reviews. Monday afternoon I called them and spoke to Heidi told me about their battery and quoted me a price (much lower than the dealer). I agreed to go with their battery. A few minutes later Nate from Greentec called and set an appointment AT MY ADDRESS for Thursday afternoon. Nate drove six hours and arrived early. Before doing any work he hooked my Camry up to his computer to confirm the battery was going bad. Once confirmed, he went ahead and replaced the battery. He was finished within 50 minutes. He was very professional, efficient, and courteous. He explained everything he was doing and filled me in on Greentec. I highly recommend Greentec and their batteries as an option if you are in need of a hybrid battery.

    Larry Seeley

    Mound, MN

    I would like to thank green tec and Heidi and Ramses for a very pleasant and happy experience. Professional and able people. He drove nearly 300 miles from Denver to my driveway. In half an hour my 2006 honda civic was better than it had ever been. and all for one third the price and none of the hassle the dealership had quoted me. The increased value of the car covered the cost, plus. If you need a hybrid battery, this is the place.

    Robert Cowley

    Stapleton, NE

    Wonderful shop. Thai is personable, and honest to say the least. I thought I needed a new hybrid battery but after testing he explained I have a brake accumulator code. Similar symptoms but completely different problem.  I will use this shop again when needed. Very honest folks here. Thank you!

    Paul

    Franklin, TN

    I want to express my deepest gratitude to the Green Tec Auto team for their professionalism and courtesy in addressing my need for a Hybrid battery replacement!
    My replacement battery arrived in 3 days and my Civic Hybrid is running like new again!!!
    Keep up the good work 🙂

    Elias Deb

    Ottawa, Canada

    Great company to keep an Older Prius running. I decided to invest in a new cell battery pack after having issues with previous installer unsuccessfully replacing Hybrid pack 4 times in a span of 2 years on my 2005 Gen 2 Prius.
    I have researched other places, other technologies finding Green Tech the best Option and most convenient.
    Day 1: March 6, 2023, Purchased The Hybrid Battery Pack with Brand New Cells & 48 Months Warranty a day before, Same day I placed order, I received a voice-call from KC. Scheduling was a breeze, asked for following day window.
    Day 2: March 7,2023 I drove down with the old battery (core) and swapped it 1.5 hour. KC, the Tech, was very helpful and knowledgeable. It was a real pleasure working with.
    Here is the kicker: For the *First time since brand new* I was able to average 50 mpg (15 miles) until I hit traffic. The best is that I was able to drive in stop and go traffic for solid 15 minutes in electric mode only before the gasoline engine kicked in. For me Green Tech is Solid 5+ stars! Keep the good work.
    Best Regards

    Jose G

    Menlo Park, CA

    Our wait for the battery was very short and the tech found us with no problems. He was very knowledgeable and professional in every aspect of the exchange, in less than 2 hours we were back on the road in top notch shape. Thanks again!

    Mark ODonnell

    Cleveland, GA

    Richard did an awesome job diagnosing and resolving our issue. I highly recommend him!

    Andy Leinart

    Bismarck, ND

    Just had a hybrid battery install in my 2007 Toyota Camery by Mr. Moe. very knowable. Answered every question I had. He was prompt and polite. Hopefully the refurbished battery last a long time. Will do an update. Thank you Grrentec.

    George & Dixie Doughty

    Olympia, WA

    I had purchased a battery from you over 3 years ago and it recently went out. I called and talked to Alex who walked me through replacing it by using the 4 year warranty that was on the battery. Thanks to Alex everything turned out great and I am now driving my hybrid with another battery at no cost to me. Thanks, Alex for all your help.

    Barry Bundy

    Bixby, OK

    After researching hybrid batteries from a client's recommendation I talked to Scott (Kansas City) who couldn't have been nicer to me. He explained the Battery and the Inverter on the make of our hybrid battery etc... We got the codes checked by local mechanic and Scott confirmed it was most likely the inverter. Then I was in touch with Phil (Bowie,MD.) and he was the technician who came out to service our Honda Civic Hybrid (200K miles). Not only did he do an outstanding job and explain everything to me, when he left he performed a tire change for an elderly lady on side of road up from our house! I went to pick up our daughter from work when I saw police and Phil on other side and he was running across to help! Knowing he would be later getting home; he stopped to help someone else. I applaud Phil and your company for caring about the people they can help out. I would highly recommend your company to ANYONE with hybrid batteries. We hope our vehicle can run longer since this was taken care of properly. Thank you Green Tec Auto !!!

    Sonja Dang

    Baltimore, MD

    I ordered a Battery for my 2007 Toyota Camry hybrid. This Outstanding Company Has the most Outstanding Regional Manager Bruce McCraw. NOW LET ME TELL EVERYONE HOW TOTALLY PROFESSIONAL THIS PERSON WHO CAME TO MY HOME WAS. Bruce is a one of a kind down to Earth, intelligent, guy I wish was my best friend. Bruce put his Computer to the car and much to my surprise shocked to say the least I DID NOT NEED A BATTERY! Bruce went on to explain what may be wrong with the vehicle but it wasn't the battery the big hybrid battery and he really was so thorough so understanding and he he did something that I always hit a philosophy of is I have two ears and one mouth to do twice as much listening than talking and he was exactly exactly the same person that I am and I had been a regional sales manager with other corporations in my life. If companies in the future higher and keep people such as Bruce McGraw, their success for decades is guaranteed. There are not enough words to explain just how satisfied I was with this wonderful gentleman that came out to the sticks and it's where I live in the sticks of Kentucky anyone wanting to do business with green tea at all I highly highly highly recommend this corporation to you and in my final thanks Bruce McGraw I'll never be able to thank you enough because you put a couple thousand dollars back in my pocket

    Vince J. Hlavac

    Columbia, KY

    I'm a two time purchaser of Greentec's 48 month replacement hybrid battery. Previously, I had my battery replaced in July, 2021.
    Greentec's battery has operated flawless since purchase from Greentec's Massachusetts shop.
    When my daughter in the Bay Area needed a new battery for her Prius, without hesitation, I made arrangements with Greentec's Hayward shop. Again everything was handled quickly and efficiently. I have only the highest recommendation for Greentec and their Hayward operation. It's been one year since my daughter's battery was replaced and it too has been performing perfectly. So glad Greentec has been there for both battery replacements. I absolutely recommend Greentec for hybrid car servicing.

    John Ostermann

    Yorktown Heights, NY

    My 2012 Toyota Prius v HV hybrid battery finally began failing a few weeks ago after ten years of use and 118,000 miles.  Right on schedule for its age and mileage. Confirmed its state of unhealthiness with check engine light and the battery error codes of POA80 “Hybrid Battery Pack Deterioration” and POA7F “Hybrid Battery Pack Control Module” … After researching my options, i.e., a re-manufactured battery pack with recycled cells from donor hybrid batteries with nominal capacity of 4.5 ampere hours, I opted to invest the extra cost in a high-capacity 6.5 ampere hour HV Hybrid Battery Pack with “NEW” cells in each of the modules which compromise the pack.  Glad I did as, unlike all the local re-builders that only sell the so-called reconditioned packs; which claim to include re-balancing of the cells within the modules, I wanted the 48 Month Warranty that accompanied purchase of the high-capacity 6.5 ampere-hour capacity HV Hybrid Battery Pack with NEW cells from GreenTec Auto ...

    Fast forward to the day of the scheduled physical installation at the area Greentec Auto shop located in Phoenix, Arizona; which was scheduled within hours of my placing the order … I was contacted by a cellphone call from the Arizona area Technical Manager, Michael Ramirez who scheduled my installation at the local shop. On the day of the install I was greeted by Michael and Steve Hodgson, Technical Assistant.  To my astonishment, these two men removed my old failing hybrid battery pack and installed the new HV hybrid battery pack within 30-40 minutes start to finish. Totally amazing ... Team Work in action!  It’s refreshing to see such efficiency and professionalism.  I’m sure glad that I made the positive decision to make my HV Hybrid Battery Pack purchase with GreenTec Auto. This young growing company has set the standard for Hybrid Battery Pack replacement!  Highly Recommend … Five Stars ★★★★★

    John James J. Harp

    Mesa, AZ

    Mike Ramirez did a great job fixing my problem child. A 2005 Prius. Fast service very knowledgeable, I recommend him and Greentec to everyone I know.

    Larry Williams

    Phoenix, AZ

    My 2011 Chevy Volt needed a replacement EV battery. The dealership was Not helpful and their price! Totally Outrageous! Took my vehicle to Greentec Auto in Dallas. I meet Seth, Denver and Mike the regional Service Mgr….Refreshing! My expectations were meet and Very Impressed with their Service, Professionalism and Knowledge! Back on the road Again! Thank You.

    Craig Allen

    Hico, TX

    The original inverter in my 2005 Prius finally gave up the fight back in October 2021. The dealership quoted me a replacement repair cost of $4,000. They also told me that once the inverter goes, the battery usually follows quickly and that replacement repair cost would be around $6,000. My Prius has 197,000 miles on it and still had the original hybrid system in place. It was a busy time of year for us and so my beloved Prius sat in the driveway for over 3 months while I mulled my options. After the first of the year, I decided to start looking for replacement options that didn't involve dealerships. As much as I would love to own a Prius Prime, it just wasn't the right time for me what with all the supply chain issues and opportunistic dealer markups on price. As I looked around on the internet, I came across GreenTec Auto and couldn't believe the prices and glowing reviews. You know the old saying, if it sounds too good to be true it probably is too good to be true? Well, I'm here to tell you that saying definitely DOESN'T apply to GreenTec Auto. From my first contact with the company via email in early January, I was guided through my choices and given estimates for every combination of repairs that I requested. I felt like Heidi was holding my hand and guiding me through the process with a smile on her face at all times. I finally chose to go with a new inverter and a new 48 month warranty battery. It may seem like an odd choice for a 2005 Prius with 197,000 miles on it. But, at less than the cost quoted to me by the dealership for just the inverter replacement, I have a car that runs just like new. Joshua drove over from Houston and had the new parts installed in several hours, right in my driveway. I also needed a new 120v battery after leaving the car sit for so many months, but even adding in that cost I was still under the dealership inverter only cost. My Prius is running so well that I decided to visit Maaco and get a beauty makeover for it. It looks like new. I intend to keep my Prius for many years and I have GreenTec Auto to thank for making that a feasible financial decision for me. Don't hesitate to use this company. They are the real deal!!

    Linda Majdoch

    New Orleans, LA

    I couldn’t be happier with the service I’ve received at GreenTec. Ramses, my technician, was fast, friendly, knowledgeable and in every way outstanding. I came in worried and left reassured and confident. I highly recommend GreenTec to anyone.

    John Campbell

    Denver, CO

    The hybrid battery on my 2002 Prius with 244,600 miles became defective a couple years ago and I debated whether to fix or junk it. Blue book was less than $1k and a refurbished hybrid battery with 12 mo warranty was slightly more than $1k.

    Bidenflation worse than the 80s Jimmy Carter era made it cost effective to fix it. I paid over $4.50 pet gallon for my 400 mile round trip to swap my core for a refurbished hybrid battery
    I have some experience so I was able to remove the old battery to avoid core charges and drove from home to Phoenix for trading the defective core for a refurbished with 12mo (transferrable) warranty.

    MIKE from the Phoenix office was exceptional and courteous in completing the refurb plus working closely with my schedule to coordinate delivery.
    I installed the replacement today and all appears to be working so far.

    Raymond A Husson S

    AZ

    In October 2021 Paul from GreenTec's Bowie, Maryland shop replaced both the hybrid battery and inverter in my 2008 Prius.
    Paul was very courteous and efficient. Since then the car has run flawlessly achieving 50ish MPG. Now that gas is heading toward $5/gallon or higher, this has turned out to be a no-brainer decision. If your hybrid needs a new battery, GreenTec is the way to go!

    Martin

    Vienna, VA

    Efficient and friendly service and my 2006 Prius is working well since replacement with new 4year warranty EV Battery.
    KC was happy to show me the process and point out some tips regarding my Gen2 Prius. I recommend this company and technician for battery replacement work.

    B.Duffy

    CA

    Excellent treatment from Michael in Phoenix AZ, and a lot of professionalism, it didn't take him long to do his job.

    Alicia Obregon

    Tucson, AZ

    My experience with greentec auto has been awesome. The prices are way better than I thought. I would recommend greentec auto to anyone who owns any hybrid vehicle. I have a 2005 Honda civic hybrid that I am the second owner of and I needed at new hybrid battery for it and the price for it was worth every penny. I give this company 5 stars. Thank you everyone for helping me.

    Chris Amos

    Greenfield, IN

    2/27/21 had my Toyota Prius C hybrid battery replaced this morning. Tyler called head and was on time and this did not take very long. Taylor did a test drive and everything checked OK. The car seems to run like new now. I recommend anyone who has a hybrid battery to be replaced to contact this company they answered all my questions and set up the appointment quickly.

    Bernie Kaminsky

    Matthews, NC

    Joe and his team in Auburn, WA did me right! I had some warning lights they did a total diagnostic of my Prius and found that my battery was still good. They didn’t try to talk me into a new battery and didn’t even charge me for the visit! I will be back when it is time for some work! Thanks again

    David Neely

    Gig Harbor, WA

    I noticed my 2008 Ford Escape Hybrids HV battery fluctuate between fully charged and low quite frequently. It would be fully charged when I got home from work in the evening and when I would start the car in the morning the HV battery would be drained. I called Green Tech Auto and spoke with Heidi who was very friendly and helpful and made an appointment to have my HV battery replaced. I took my car to the San Dimas location and the technician Rene took care of everything. He was very helpful and answered all my questions. They were very fast and even filled my tires as the low tire pressure light came on as soon as I arrived at the shop. I can strongly recommend Green Tech Auto.

    Daniel

    San Dimas, CA

    After replacing a single module in my 2005 Prius battery pack and having the battery fail within one year, I did the research and found Greentec for a hybrid battery replacement. It's now been over four months of perfection, so I felt it was time to praise Greentec. I've been into cars for nearly 60 years, always doing my own work, including rebuilding Porsche and BMW motors and avoiding dealerships. From the getgo, dealing with Greentec was an excellent experience, specifically with Danny in the Massachusetts office. I exchanged batteries and installed the new battery pack. Every aspect of my experience with Greentec was flawless and their price was better than expected so I purchased the pack with the extended warranty. These are new modules and I couldn't be happier with Greentec and the new battery pack. If you need a hybrid battery replacement, Greentec is the way to go.

    John Ostermann

    Yorktown Heights, NY

    This is a great company. Their shop is clean and organized. The service was great. I may never need them again but I can tell you I wouldn't hesitate to recommend these people to everyone.

    dtmpadilla

    TN

    This company should be the standard for all company's in America for customer service. WOW, they set the standard for care, above and beyond anything I have ever experienced in my 55 years on this earth. I purchased a new battery for my 2013 Prius, now i am back for a 2012 Prius C. Thank you Greentec.

    Jerry Boose

    Rensselaer, IN

    OMG it was the best service I have seen in a long time. Their worker Bruce showed up on time, changed the battery and answered every question I had about the warranty. And, for cherry on top he explained that my small Vault battery should be replaced. He followed me to O'Reilly Autoparts and made sure I will not get the car turned off since that battery was dead. Well people, it is not every day you get service with so much care like that. Thank you Bruce! I hope your boss knows how great you are.

    Sinaya

    Iowa City, IA

    You have an outstanding Service Tech in Mike from your Phoenix, AZ office. He called to inform me that he was en-route to my residence. When he arrived, he was very professional, and explained what he was going to do. I was able to observe him working and was able to ask him questions, which he gladly answered. Job Well Done!

    Ben Bandanza

    El Paso, TX

    Your Installation Tech Ryan Provenzo was AWESOME!  Give that dude a raise.  Fast, knowledgeable, and super nice.  And Kristi, the lady who set up the appointment, was sweet and friendly to talk to.  It was the most pleasant experience I've had parting with $1100.00.  Thank you Green Tec Auto and treat your company's representatives/employees very well, because they are making you look great.

    John Shackelford

    Pittsburg, KS

    Bruce conducted the Free Diagnostic, as advertised- no HIDDEN FEES!
    Complete service recommendations for my 1 error code!
    Awesome service!

    Chris Harlan

    Chicago, IL

    My 2010 Prius Battery sung it's Swan Song after 152,500 wonderful miles. No way were we going to dump 4,000+ for a new one at the dealership. My wife found these guys on line. I called and couldn't believe my ears. What!!! 50+% Savings and Serviced at their place or mine?!! Michael (the Phoenix GM) had me in and out 30 minutes. If this guy ever needs a Kidney, I'll be first in line to donate one or two if he needs them! Signed: Absolutely Blown Away in Phoenix!

    Dik Mickle

    Miami, AZ

    Made the short drive up to Phoenix and was shocked to find Mike awaiting my arrival.  He had the seat out and new battery in within 30 minutes.  Then he went as far to test drive the Honda Civic, hook it up to his diagnostic reader, check the air in the tires.  Previously I had written off an alternative powered vehicle due to the expense but Mike has restored my belief in battery assisted vehicles.  If you have a hybrid you need GreenTec and Mike in your phone!

    John Dodson

    Tucson, AZ

    These guys are the greatest technicians , along with being very kind and understanding. They explained every step involved in repairing my Prius. Very accommodating to my questions and patient. Reviewed the trouble codes and explained the meaning of them. Replaced my 12 volt battery also with no problem. I am going to recommend them to anyone that needs a hybrid battery replacement. Thanks guys so much . I really mean it.

    Thomas Snelling

    Clearwater, FL

    Greentec was awesome! I think my car runs better than I ever has. Rene in San Dimas was so nice and helpful. The car was ready before excepted. Fast and efficient! Five stars all the way.

    Trissy Bastin

    Fontana, CA

    I bought my 2003 Honda Civic Hybrid from a one owner in Alabama who kept all the service records for car and passed them on to me, the check engine light, IMA light and SRS all on but drove fine, best mileage I got was 64.7. I had the hybrid battery replaced by a tech named Bobby T., very pleasant and patient because we ran into a few snags which he troubleshooted and scratched his head a few times because things didn't make sense. After trying different solution's and asking for advice it turned out to be the New battery was dead. After trying another battery and starting the car the lights on dash went off except the SRS. The car had pep that I have not experienced since owning the car but the fuel mileage decreased which I am puzzled about, got 58.4 going and 47.6 home. Over all the great experience. I will recommend GreenTec.

    Barbara

    Nashville, TN

    What a wonderful company!  Marcus got here pronto by 10am. From Kansas City.  He was masked, professional and totally knowledgeable about my hybrid battery. I loved the advertised battery sale: $2,200 for a new battery plus $350 for installation/travel to my home.
    I highly recommend GreenTec Auto and Technician Marcus.

    Anne Kribbs

    Columbia, MO

    I was laying in bed Sunday morning, Memorial Day weekend, freaking out about how to fix this hybrid Honda Accord and ran across Greentec having a Memorial Day sale. I ordered it. They called me back right away Monday morning for the particulars and shipped it Tuesday. It was on my porch Thursday. Thank you Thank you!! It works perfectly, you guys are great!!

    Michael Jones

    Post Falls, ID

    Great service, Great installation, wish I could say Great Price but it was very reasonable and lower than any other reputable company. Highly recommended.

    Bob Sendgikoski

    Clearmont, FL

    Such awesome customer service by John Thomas at corporate HQ and Charles in Atlanta, GA!  Charles did the mobile install with lightning speed and was courteous, efficient, and accommodating.   Thank you so much!

    David Butler

    Huntsville, AL

    Purchased 2005 Toyota Prius (second gen) that had been parked in barn and hadn't run for 5 years...the batteries were shot...previous owner told me, he couldn't even get the engine to turnover...The Greentec team in Cleveland (Brad initially) with an assist from the Chicago team (Bruce and Michael) knew exactly what to do and were great to work with and went the extra mile to get the new batteries installed ...they even fixed a number of non-battery issues that they noticed during the battery installations which resulted in my car actually starting and running (again after sitting in a barn for 5 years). They also took the extra time to give me a very thorough explanation and print out of the additional code issues (non-battery) that needed to be reviewed and addressed by my local mechanic...couldn't have asked for a better experience; very responsive, accommodating, courteous, knowledgeable...a top notch team...thank you again Greentec !!!

    Bowen

    Port Clinton, OH

    Purchased a reconditioned battery in 2017. Had to go back twice in two months to get replacement reconditioned batteries installed because they kept failing. After the third fail they installed a new battery. That battery lasted about 3 years before going out. Not sure what's typical for these batteries but I was hoping the battery would last longer.

    Reyes Nino

    New Braunfels, TX

    Ron ran a diagnostic test on my 2008 hybrid Prius. Not only was he honest with the issues my car had but he also gave me a short lesson on how to resolve some of the issues I might have in the future like when my dashlight won't turn on. He was super helpful, fast and a really kind person. Definitely gonna call him and Greentec next time I need anything for my vehicle.

    Jasmine Rivera

    Houston, TX

    Can't say enough about the service and professionalism from the Dallas, TX GreenTec office. John went above and beyond to ensure a timely installation and clearly communicated through out the entire process. Seth, the installation mechanic, was extremely competent and courteous and didn't leave until the road test was completely satisfactory. From the other testimonials, it is clear that GreenTec is a company very much focused on customer satisfaction and excellent workmanship. I would highly recommend this company to anyone with hybrid battery issues. If I could, I would have given more than a 5 Star rating. Very Satisfied. Thank you, GreenTec Auto

    B.T.

    Austin, TX

    Ramses called me to confirm my appointment the night before, then when I arrived early he communicated that he needed 10 minutes, and he got me in early. His shop is very clean and organized. He spent time asking me questions and diagnosing/verifying that it really was the battery. He answered a million questions. I had the best experience I have ever had with a mechanic. He is very respectful and professional. I know I am in good hands with Ramses. Thank you Ramses!!

    Janna Clark

    Fort Collins, CO

    What an incredible experience!! Mike was extremely professional and a subject matter expert. He thoroughly explained the process what was going to happen and answered all my questions. He quickly and expertly removed and replaced the HV battery with ease. I would highly recommend this company for your HV needs. A great value and all done at the convenience of my home. Great job that was well done!!!

    David Zeising

    Maricopa, AZ

    2 weeks on my new 2010 Prius battery; it has been flawless as has my Prius (purchased new). I am back up to 50mpg and it drives like new. My mileage was down to 43 and battery wasn't charging up like it used to so decided to replace it out of an abundance of caution. I took it to the shop in NE Portland and Ben got me in and out in less than an hour. I was very impressed with the customer service and product. I highly recommend it.

    Larry Hansen

    Vancouver, WA

    Great company, very honest. i had them replace my battery in 2004 Prius, it was bad, took it back and it was replaced immediately. Albina was the tec great guy and very fast.

    Ken Boglino

    Westminster, CO

    My hybrid battery died and I was looking at 4000-6000 to replace it. My buddy turned me on to GreenTec. I’m so happy he did. Great customer service. Within two days of ordering I had them at my house replacing the battery. It was super smooth. No headaches or hassles. I can’t recommend them enough!!!!

    Evan Armstrong

    Green Valley, CA

    Finally after so many years looking for a good mechanic. I found Ramses . He fixed my car the same day l had the problem. I am very to know l have an honest mechanic available all the time. Excellent job Ramses. Thank you

    Aurea Taylor

    Aurora, CO

    GreenTec Auto came to our house in Maine to install a replacement battery in our 2006 Honda Civic Hybrid. The technician had to drive up from northern Connecticut.

    The technician who came was as nice as pie. He took tremendous care to clean everything, including the car and himself, and to maintain social distancing as needed in the COVID pandemic. He inspired confidence because he was thorough and quick. He came on time as scheduled. Well, more precisely, he came a little early, but he called before coming to the house, and it worked out well.

    The new battery (now several months after the replacement) is working great. As soon as it went in the car's operation improved noticeably, it ran quieter and smoother and most importantly the battery was charging. It's been running well ever since. We are very, very pleased with the work that was done, and I hope we can keep the car in use for several more years as a result of it.

    These guys were really nice to work with. One of the tech guys on the phone was extremely knowledgeable about the repairs. I asked him whether the technician had to take the back seat out. You could almost hear him mentally picturing the model and type of car, and then he said, "No, on that model, you don't." It sounded like he'd done this kind of repair himself at some point. What better resource could you hope for, on the phone?

    JCM

    Topsham, ME

    I bought 49 Nissan Leaf G2 modules from this company. The guy I dealt with name is Art. I wanted to say I thank Art for being straight and honest with me. He did everything he told me, he would do. I had 1 module was damage in shipment and I took a picture of it and sent it to Art and told him it was damage in shipment. He rushed me another one back to replaced it. I will highly recommend this company to anybody.

    David ONeal

    Kannapolis, NC

    Greentec Auto is awesome when it comes to accommodations with changing batteries. My Hybrid Prius battery ended up not working during the week of July 4th, not the greatest time to get your car done when you are visiting your friends or family. I was still under my warranty a few months before expiration and was able to get my car battery changed at the location where my car was held from the dealership, communication between the companies and I worked out great. I did have to wait for a week afterwards due to high demands during the July 4th week, but was able to get my car done and pick it up after it was completed. Green Auto Tech goes a long way to assist their costumers and if I ever needed parts changed, I'd definitely use them again because they took their time and effort in driving about an hour to my car to change the battery.

    Madeline

    Philadelphia, PA

    We had arranged to purchase to purchase a 2008 Prius and learned a week before expected delivery that the battery pack had died. We bought the car anyway--for the price the owner had been offered, largely because we had learned of Greentec. We arranged a date for the mobile install and Emile arrived exactly on time. He was friendly, efficient, and very tolerant of my questioning and kibitzing throughout the process. Between the reduced price because of the failed battery and the sale price on the battery pack itself, we saved a couple hundred dollars and have a 48-month warranty on a battery that I would otherwise have no idea would fail shortly. Nor did the seller to be fair. Thank you Greentec. I don't often do these testimonials, so that should say something in itself. Shout out to Brad in KC as well.

    Doug Jones

    Fairfield, CT

    My Prius hybrid battery took a dump on me in Feb of 2020. Dealership wanted $6000 to replace it. Greentec auto replaced it for $2000 AND came to my house to put it in.
    Four months later my entire electrical system in the car just went "Fffwtt" and I lost all power. No Dash lights, windows wouldn't roll down - nothing.
    Called Greentec and said something along the lines of, "What kind of junk did you sell me?" But then Ron, from Greentec called me and when I told him I had no dash lights he said, "Then it isn't your hybrid battery - it's your 12 volt battery." (which I didn't even know the car had till he told me). He talked me through how I could find it, and replace it myself over the phone. The new battery alone was $220. I shudder to think what it would have cost me to have a mechanic do it! But thanks to the 'one in a million' customer service from Ron, It only cost me the $220, a lot of sweat, and a slight bump on the back of my head when my wife thought it would be funny to drop an ice cube down the back of my underwear while I was bent over taking out the 12 volt battery. And I'm pretty sure Ron could have talked me through that as well, if he'd been on the phone with me at the time.
    In short, not only would I recommend these guys to ANYBODY, but I'd like to close with - Ron, if you're reading this, I have a sister who's single!

    Lance White

    Conroe, TX

    I purchased the 48 month battery pack for my 2005 Prius a couple of weeks ago. The entire process from ordering to installation, went smoothly and professionally. My installer,Bruce,drove down from Chicago to Ohio. He came right to my house as scheduled and on time. Bruce was very cordial and informative during the entire installation. The installation only took approximately one and half hours after performing the diagnostics once he arrived. We have been very pleased with Greentec Auto at half the cost that the dealer was charging.

    Jim

    West Chester, OH

    This was the second time I've dealt with Greentec Auto I would highly recommend them. I ordered a replacement battery and they went above and beyond to accommodate me. That was the Sacramento office three years ago. This time from the Phoenix office the service was just as good.
    Cindy, Ramon thank you, my Prius lives again.

    Bill Wafer

    Albuquerque, NM

    This company is top quality from the first phone call through to the installation. It was super easy to get an appointment set up. When I received a follow-up call on Monday I was informed that my battery would have to be ordered and it would be in by Wednesday, which was fine. Greentec stayed in communication with me throughout that time with updates, and as soon as they had the battery my appointment was set up for Wednesday morning and they were conscientious about working around my work schedule. I also requested a 12v battery the day before and Greentec ordered that battery as well for installation. Paul arrived at my home at the scheduled time and got straight to work and finished before my work appointment as promised. Initially we thought the key fob battery was drained and Paul was willing to drive back to the shop to get a replacement - but that was not necessary as we figured out the problem. I had given Paul the wrong key, but he was super patient. Paul was professional, courteous, and was committed to getting my car up and running again. If you need a hybrid battery replacement then Greentec is the place to go. Greentec's customer service and installation is high quality and personable.

    Tracie

    Washington, D.C.

    Everything as advertised. Very satisfied. 13 year old Camry Hybrid. The car is in great shape but lost the second battery. They have local service, took care of the job in a day at their location and priced as quoted.

    Purchased 48 month warranty which is transferable. Would recommend to anyone.

    Elvin

    Liberty, MO

    I can't say enough great things about my experience with this company ... particularly Brad, who was friendly, patient, extremely knowledgeable and more helpful than just about any customer service person that I have ever dealt with!! I HIGHLY recommend that anyone needing to replace a hybrid battery use this company!!

    Kim Thomas

    Brookfield, IL

    Very pleased with performance of my replacement battery for 2005 Prius. I have 290k miles, and it takes on hills like when I bought it, and doesn't draw-down or over-charge. I'm sure the car with take it's last breath long before this battery does.

    Steve

    Middletown, CA

    Ron came out and replaced my hybrid battery earlier today. Thank you so much I really appreciate it. He is an awesome guy he's honest and to his word very good at what he does and is very fast.

    Casandra N

    Baytown, TX

    Ron came all the way over to Austin from the Houston area and kept me updated on his arrival time when traffic delayed it. Was very nice and friendly, and changed the inverter out quick as can be. Would definitely recommend to anyone else with hybrid needs.

    Carroll

    Austin, TX

    This company is the real deal. The hybrid battery in our daughter's 2007 Prius failed and GreenTec came and replaced it at her house. Really convenient. About 10 months later we thought the hybrid failed. GreenTec sent a super knowledgeable technician named Misael. Can't say enough good things about Misael. Nice guy, super smart, very thorough, and great diagnostician. He replaced the hybrid battery at no cost to us as it was still in the 24 month warranty period. No fighting, no arguing. Frankly I was a little worried them honoring their warranty but it you're considering GreenTec there's no need to worry. They definitely stand behind their product and are unbelievably easy to work with. Ten out of ten stars from me. Thank you GreenTec and thank you Misael!

    Michael Stacy

    Edmond, OK

    Purchased a battery for our 2006 Honda civic. $1,000 dollar savings from our local dealership. Denis came to our house on the coast of NC, on time, friendly, professional, answered all my questions, 3 year warranty; super service. thanks GTA & Denis.

    Al Hodge

    Washington, NC

    This was great! Got here early, did a nice quick job! Showed up went to work and it’s running a lot better now. Marcus was great!

    Alex Tjaden

    Wentzville, MO

    My 2009 Silverado Hybrid was giving out all types of weird codes. Took it in to the dealer who informed that the battery was at the end of it's life cycle. It was also jerking every time it switched from electric to gas running. Dealer wanted over $4000.00 to replace the battery with a 3 year warranty. Found Green Tec on the internet and there price was almost halve what the dealer wanted with a lifetime warranty. Decided to take a chance on them after looking through the reviews online. They set up an appointment for 11:00 on the next Saturday. Called me about an hour before coming to ask if it was alright if they got here about 30 minutes early (no problem). Karl and his helper arrived on time and took less that an hour to change out the battery. He was friendly, answered any questions that I had and very professional. After changing it out they did a test drive and offered to let me test drive it also. It no longer jerks when changing from battery to gas and runs perfectly. I would highly recommend them for when you need the service on your hybrid. I am very pleased with their service and timeliness.

    Sandy Scher

    Edmond, OK

    Installation in Charlotte was completed in about an hour. Installed new batteries very professionally and with explanation of what was needed. Prius now perfectly runs again as new. Would recommend!

    Carolina Motorworks

    Rock Hill, SC

    Cars are my hobby. I wanted to learn something about hybrids. A mechanic friend had a 2002 Honda Insight for sale that needed a Hybrid battery replacement. Perfect!! Looked around at all the rebuilt batteries and rebuilders. Top contender became Greentec Auto. From the very first contact with Sales to working with Denis Bashmakov in Charlotte this became a very pleasant, professional encounter. Could not have been better!!! Battery has been in service now for ten months now without any glitch whatever. I could not be happier with my little hybrid puppy and its' battery. Thank you, Denis!!

    Grady Pike

    Mount Airy, NC

    Today I called on 11/04/2019 and Greentec was able to bring out their install tech. Marcus the same day to get my hybrid battery in my Toyota Camry replaced and up and running again! thank you to the whole team that was able to help me out and get my car back on the road! He really did a great job!

    Roland Woods

    Raymore, MO

    I am in love with these guys and drive over an hour to New Jersey to go to them. Amir has managed my car warranty impeccably and is always available. Yesterday, 1 mile outside of Bay Ridge Toyota, Christian diagnosed what looks like a failing pump inverter. He pulled up the diagnostic codes and took the time to explain the problem to me. Not only did Toyota charge me for unnecessary repairs, but they also didn't pick up the error codes. Additionally, Christian showed me that my inverter cooling fluid was dangerously low, which is incredible since the Toyota mechanic negligently checked off that my fluids were OK. I can't begin to thank Green Tech enough for your stellar service and for going above and beyond to take the time to educate me on what was going on with my car. It's amazing to see that Green Tech supersedes a Toyota dealership in every way possible. I hope that you have the opportunity to work with Christian and Amir. Aside from appreciating their honesty and depth of knowledge, you will appreciate that they truly care about you and your car.

    Lavonne Roberts

    NYC, NY

    Yesterday we received excellent customer service on our 2008 Mercury Mariner Hybrid. Both Ron from Houston and Misael from Dallas responded to our warranty call to Greentec Auto. They both came to our house in Austin Texas and worked efficiently together to identify and fixed the problem.

    Allen Stock

    Austin, TX

    I really can't recommend this company highly enough. I went through the usual drill, finding out a replacement battery for my 2009 Prius would cost a fortune through a dealer and also through a local hybrid battery service shop. Luckily I found GreenTec online. Their prices were great and their service was exemplary. Everyone I spoke to at the company was knowledgeable and professional. Latrail Lipsey was the tech that came out to install my replacement battery and he was awesome! It was raining when he arrived and I didn't have a covered area for him to work in but he didn't let that stop him. He installed the battery quickly and efficiently and I was back on the road again in no time. My car is driving great! If you are in the market for a replacement hybrid battery, GreenTec will take great care of you!

    Suzanne Warren

    Grass Valley CA

    I have 2007 Prius and have bought batteries 2 times from Greentec Auto they have stood behind there warranty the first time and the second time they were so wonderful my warranty was had expired about 2 week and they still replaced them for me under warranty. Danny came and replaced my Prius Hybrid battery. Super nice professional and attentive not enough kinds words for him
    Your company is Amazing!! Unbeatable warranty and price. I highly recommend Greentec!!! Extremely pleased.

    Patricia J Mudro

    Peotone , IL

    I have made contact with Greentec Auto and they were nothing but professional in helping and handling my particular case. Easy to deal with and great people here. Don't hesitate getting your battery needs handled by them! Thank you, Brad!!

    Nico Venturoso

    San Diego, CA

    I bought a all new cell battery for my 2005 prius, and when they came to put it in they tech had it put in his car to check it out while he drove to my house to install it. he had road tested it before he put it in my car which I was impressed. The Tech was good and was very pleasant told me a lot about their company and was proud to work there his name was Danny

    David Corsaw

    Smithfield, IL

    I had a new battery installed at Greentec Auto in Hayward. KC arrived early, installed battery quickly , professionally and answered all my question's.
    Highly recommend.

    Mike Parker

    Napa, CA

    I have become a skeptical person after having been screwed over by so many companies over the years but I have to say this is one of the best companies I have dealt with in a long time. My 2011 Prius was down to 30 MPG in the city and I pretty much knew the drive battery was toast. Tested it (I am in the RC battery business (so I know batteries really well) and it was down to around 10% of the rated capacity. Called Greentec auto and talked with reps. All were courteous but reluctant to give out any technical information. I get it. So I ended up buying a replacement with new cells as I am keeping this car for a while. First drive from my friends house to mine. 86.0 mpg! WTF, is that really possible? Well I realized the trip had more downhill stretches so I did the trip in reverse. 50.0 mpg? That means combined I got over 65mpg. Since then been averaging over 50 mpg every trip even hustling the car at times. This is the best purchase I ever made! I bought a 2010 Prius new from the dealer and never got mileage that good. If you want your mileage restored to better than new this is the place!

    William Roe

    Lake Havasu City, AZ

    My brother-in-law in Minnesota referred me to you all since he had a good experience with Greentech when replacing his Prius battery. John the phone rep out of Houston area was excellent when placing my order. Yesterday I had my Hybrid refurbish battery replaced and installed by your tech Ron Hendricks. He was amazing to watch and to see how proficient and quick he was with the install. Gold star for sending this tech- he answered every question I had and was very kind and professional.

    Carita Jundt

    Pipe Creek, TX

    I bought a used 2008 Prius in 2010 that has slowly gone from 48-50 mpg to 40 mpg and the battery indicator showed loss of charge happening much faster than when I bought it. I read about Greentec online and finally called to purchase the 4 year warranty replacement battery pack. Upon receiving an out-the-door price I ordered the battery with installation at the Auburn, WA. facility. Within 5 minutes I had an e-mail invoice with a price $400 cheaper than quoted due to the summer sale (what a nice surprise). Within about 3 hours, Gaven from the Auburn facility, called me to set up an installation time and suggested it could be done that afternoon. Since I live 71 miles away I elected for the next morning at 9:00 am. On arriving this morning I found Gaven and another individual ready to go to work. 30 minutes later I was back on the road again headed home. Wow that was quick. I shortly could tell that some of the old pep I had been missing was back again as the engine performance came back to life. After putting about 100 miles on the new battery from my trip home I found I am averaging 51.2 mpg. Wow, I never expected this kind of improvement from a battery replacement. I never write reviews for anything but because of this incredible improvement wish to finally endorse a company and product. Thank you Greentec Auto.

    John Laurie

    Sequim, WA

    When my Toyota Prius' dashboard lit up, I took it to my regular auto guy and all he could tell me is that there was something wrong with the hybrid system and suggested I contact the dealer. Anyway after a few calls I found Phil in Bowie Maryland, a hours drive away and he was great. Long story short, not only did he get my car all fixed up at a reasonable price he was also a fountain of knowledge about all things hybrid. Very easy to work with, my car is running great again and I also feel like I understand the workings of the Hybrid system so much better! There is a real comfort in knowing how they system works. Thanks Phil!!

    Pete McIver

    Towson, MD

    When my hybrid battery died I thought it was the end of my Prius, but then I found Green tech auto. Batteries are very reasonably priced, and come with a warranty. They came out the same week I called to install ( an almost 6 hour drive for them) everyone I spoke with was polite and helpful, a great experience overall. Ohh and it only took about an hour for them to install the battery and my car was back on the road. Would definitely recommend.

    Brandy

    Marion, OH

    I started experiencing some problems with my 2012 Honda Civic Hybrid. During my research, I stumbled upon Greentec and spoke with a representative named Michaela. She was very helpful and knowledgeable and helped me decide the best course of action. She set up an appointment with Dennis in Charlotte. Dennis did a complimentary scan of my car and it was determined that my DC to DC inverter needed to be replaced. I found Dennis to be not only professional and knowledgeable, but personable. Customer service is the determining factor as to whether or not a customer will recommend and or return to a business in the future. I am elated that my car is fixed and I highly recommend both Michaela and Dennis to help you!

    Tajma Hartsell

    Salisbury, NC

    Highest marks for LaTrail today for his work replacing my original battery on my 2002 Toyota Prius Hybrid. Very professional, very friendly, and answered all my questions. I knew he'd be great because he showed up in the EXACT SAME CAR (2002 Toyota Prius Hybrid) as mine!?! Even down to the same Gray color!!! Wow, what are the odds on that?!?

    Robert Kelaghan

    Penn Valley, CA

    I was looking for a new battery for my 2003 Honda Civic Hybrid and I came across with Greentec Auto. I have used the chat icon to walk me through what I'd need to do, asked about mobile installation. I have filled up the form for request of mobile installation. It did not take long for them to call me to advise that somebody from Atlanta will call me to schedule the mobile installation. Before the end of the day Alex called and set up a day where he could come and fix my battery. I would highly recommend Greentec Auto and their services they are reliable, respectful, mindful of other people's time, fast and efficient. Thank you Greentec Auto!

    Marry Ann Sobremonte

    Lawrenceville, GA

    Excellent experience all the way around from the very first call to the knowledgeable fellow somewhere in Kansas to John Thomas and Seth at the location near me in Richardson, Texas. I was so excited to find the best alternative that was affordable, easy and convenient. John at the Richardson location was quick in contacting me. Was very knowledgeable and answered all my questions and helped me select the battery that was right for my circumstances. Once I got to the shop John was right there on top of things, pulled my car right around. Once the car was ready Seth, the guy that worked on my car was available to talk to me and answer more of my questions. Seth turns out to be OCD in a good way he was great to talk to and gave me great confidence I had made the right choice by choosing GreenTec. Both John and Seth have restore my faith in a business that values customer service, something that most of the rest of the world has let fall to the way side. The other great thing about GreenTec is that you also have a choice to either take your car to them OR they will come to you! That's right they will come to your home or work or where ever your car is!!!

    M OSTMAN

    Dallas, TX

    I went to Greentec in New Jersey and the guys there were great. Thanks so much Amir!

    Karol P

    Bartonsville, PA

    I had Greentec install a remanufactured battery in my 2003 Prius. i was impressed with the whole operation. Ed arrived with the replacement battery and installed it right in my driveway, took about 2.5 hours. He took the old battery back to Sacramento. It was painless and was much cheaper and convenient than doing the install myself and dealing with the shipping of the new battery and the old battery. The phone staff was professional and very easy to work with. I was impressed with the quality of the work and very short amount of time it took to complete the whole process. My mileage went up by about 5 MPG after the install!
    Greentec is is easy to work , very affordable and the quality of the battery/install was great !

    Reno, NV

    Well, I just got a hybrid battery replacement in my Prius. Adam S. Was very professional. Got there even ahead of schedule. So far I'm pleased.

    Victor Dean Beard

    Princeton, IN

    When i was searching for a new battery for my Honda civic hybrid I was worried about the extreme high prices. Until I found Alex and he told me he could get me a replacement battery and install it for all under $1,300. Great service and he even came to my home to do the job which took less than 30 minutes. Strongly recommended.

    Rodrigo Ortiz

    Atlanta, GA

    If you're in the market looking for a better value on your Hybrid Cell, I strongly recommend this Company. I was quoted from $3000 on up to replace the one in my 2007 Camry. I contacted Greentec Auto, and not only did I get a replacement Hybrid cell, but they also sent a technician to my house to swap out the entire component and all for under $1800 with a two year warranty.

    Ernest D.

    Corp Christi, TX

    Kudos!!! I interacted with the people at Greentec auto for over two weeks. Each interaction was top notch customer centered care.
    Brad and Alex answered my questions; and I had lots of questions. As a woman it was truly refreshing to be to be listened in automotive matters. Brad offered me an affordable option on my hybrid battery replacement that fit my budget. If you are looking for quality, professional service, Greentec is the place.

    JB H.

    East Point, GA

    When I first heard I was going to have to pay a local Toyota dealer $4500 for a new hybrid battery for my daughters 2007 (170,000 mile) Camry I almost fell over dead!!! Do I change the battery or just buy her a new/very used car for $4500...then I found Greentec! By far the most cost effective, timely, friendly, and responsive auto repair transaction I’ve ever had!!! From the online chat with Brad who made me realize I could have the battery installed for half what Toyota was going to charge, to the scheduler (sorry, can’t remember her name...maybe Cheryl), to Marcus, the amazing technician who called me in advance and stayed in constant contact with me about his status and the status of the job. Folks, I called one day and the next day, Marcus was driving from Olathe, Kansas to St. Charles, Missouri...my battery was installed in an hour!!! The entire job cost $2000...$2500 less than Toyota...granted it was a refurb battery, but I’m sure it will last long past the life of the car. Greentec is amazing!!!! And their team is awesome!!!! Can’t say enough!!!!

    Darren Tharp

    St. Charles, MO

    I have a 2010 Prius with 136000 + miles on it and one day suddenly my dash lit up with all kinds of lights and symbols. I called dealership, needed oil change anyway and they said bring it in. I left it and got a call the next day, it could be repaired for $4600 + dollars. My husband said absolutely not, we didn't even know the value of the vehicle. I picked it up and started to research hybrid batteries. That lead me to Greentec Auto and John. He worked with me every way possible to get me back up and running. Tyler was my tech in Nashville. My repair took about 45 minutes and I was out the door and on the road. I have a 4 year warranty and I sure hope it gives me another 81/2 years of service. Prior to this, we had only done the oil changes and replaced the tires. Thank you Tyler and Greentec

    Sheila Lanius

    Goodlettsville, TN

    Wow they made it easy, and yes very affordable.
    The tech was very so knowledgeable, incredibly fast I was in and out in under 20 mins. Customer service person I initially talked was also on point and knew the companies products and services options. Thank you so much Greentec!!!

    George Walrod

    Reston, VA

    Seth came out today and installed a new rebuilt Hybrid battery in my 2008 Camry Hybrid. WOW what a great experience. This kid is so knowledgeable on everything Hybrid I was blown away. Just his knowledge about my car was worth every penny it cost. Thank you Greentec Dallas . A most impressive experience.

    Barry Hamblett

    Henderson, TX

    Alex came today and replaced my Prius Hybrid battery. Super nice professional and attentive not enough kinds words for him
    Your company is Amazing!! Unbeatable warranty and price. I highly recommend GreenTec !!! Extremely pleased.

    Steven Strickland

    Northport, AL

    Amir at the Greentec in Livinsgton, NJ is amazing. We had our battery replaced, but I did the install and did it incorrectly. Nonetheless, Amir and others on the Greentec team were extraordinarily patient with me. They looked over the car several times and never seemed bothered about it -- even though they were not at fault. They went far beyond my expectations. I've raved about them to others and will continue to do so.

    Steven Greenstein

    Newark, NJ

    My son's 2002 Prius was stored in my garage while he was overseas & of course, from lack of use, the 5+yr old starter battery had to be replaced as it would not hold a charge. After replacement of the starter battery by the local dealership, it seemed fine, but the entire panel of warning lights soon came on & I returned to the dealer who determined that the main hybrid battery had to be replaced. Long story short, the quote from the dealer to replace the main battery was $4.5k AND if after replacing the main battery, they were to find the inverter bad as well, it would be more than $10k. The dealer advised I trade-in the car for a new one. Other than the battery, the car was in excellent condition and it made no sense to trade-in for a new car that would see little use other than perhaps a once a week run to the grocery or post office a few miles away to keep the starting battery charged. I ended up taking the car back home to find a better solution.

    We discovered Greentec online - a few conversations with Silvia, their very knowledgeable service advisor, we decided to proceed with a mobile tech who would install a rebuilt battery and bring along an inverter, just in case. The nearest tech was dispatched from NJ - a 4.5hr drive in bitterly cold weather - to my home. He arrived on the scheduled date, confirmed the diagnosis, installed the battery, tested the system & determined the inverter was fine. The total job was $1950 including a 1.5yr warranty. The tech was professional and obviously experienced & efficient - he took time to answer questions & provided guidance about caring for the car while it wasn't in use (keeping the starter battery on a "maintainer charger"- $20 from the local TractorSupply shop) - and since the car was due for inspection --- I needed to drive the car at least 60miles to reset the computer for the inspection test.

    From start to finish - the experience was excellent. The car is running beautifully.

    Ms Ling

    Ithaca, NY

    When our Toyota Camry Hybrid began displaying the warnings "Check Hybrid System" and "Check VSC System", we learned that a replacement hybrid battery would cost about $4,000 from the dealership -- and we'd have to tow the car over Mount Rose. When a Carson City based service tried twice to install a remanufactured battery -- and failed each time, yielding the same dashboard warnings as before -- we were about to give up and tow the car. But we decided to give GreenTec Auto a try -- and the difference was night and day. From estimate to timely arrival at our home to successful installation (in our driveway) of a replacement battery with all-new cells, GreenTec did everything they promised, with great professionalism. And the Camry Hybrid is driving like new -- in its 11th year!

    Daniel

    Incline Village, NV

    GreenTec completely exceeded my expectations! I got the bad news at the dealership that I needed a new battery. The cost was exorbitant so I looked online and found this company. Honestly, I was a little nervous about how it would all turn out.

    I took the plunge and saved ~$2k on my battery and Bruce from Chicago was awesome. He called me immediately after I ordered it and told me exactly when it would be ready. He drove 6 hours on a Saturday to install the battery at my house. My car was up and running with a new battery in 72 hours and an 18 month warranty. Great job Bruce, thank you! I heartily recommend this company.

    Jeff Kampman

    Mentor, OH

    I just want to thank the people a Greentec Auto - They know there stuff. I made a call to inquire about a battery for my 2006 Honda Civic Hybrid and we got everything done in one day. From getting a quote to actually having the battery changed and me driving home in total time of one and half hours. Amazing!!!

    First we got a quote then a phone call to meet for time of install - Took longer to drive from San Francisco to Hayward at one of there locations, then changing out the battery pack. Called the dealer - a refurbished pack with one year warranty for 2700.00 dollars vs 1295.00 and 600 for install vs. 150 for install. What an incredible savings, plus they will check your car to see if everything is proper before they let you go. And to finish it off - just wonderful customer service. Now my car is getting 44.5 mpg vs. 24.6 mpg couldn't be happier!!!!

    Raymond Ng

    San Francisco, CA

    So far so very good. Car runs smoothly. Thanks to Greentec Auto for the excellent service. I will always recommend them.

    Elvis

    East Orange, NJ

    Bought a battery for my Honda insight 6-months ago and the car showed a error code for a bad battery..called GreenTec with code info and they were right on it getting a new improved battery installed very quickly... I REALLY appreciate service like that... it is rare these days THANK YOU !

    Mike

    Kennewick, WA

    Great Service All Around! After getting the dreaded "Propulsion Power is Reduced" message on my 2012 Chevrolet Volt I reached out to Greentec to see if they could help. After a couple weeks of tracking down, installing and testing a newer 2014 battery, they were able to successfully swap out the old one for the new and improved version. They took the extra time to test the final install to be sure everything was as intended. Before the swap I averaged 40-41 miles of range. After the swap, I'm now averaging 44-45 miles of range. These guys are top notch, and I have a three year transferable warranty for peace of mind. No complaints at all. Thank you

    Hey I just wanna say that I definitely recommend this to anyone who has a hybrid car. I went looking for a place that sold and installed hybrid batteries because mine was deteriorating. When I looked batteries were almost 3500 with Honda itself. I went looking for other options even then no one would want to install it because its dangerous. Then I stumbled upon Geentec Auto and I couldn't believe the price for it. It was the cheapest it gets and the price that's on the site is the price for the battery, the old one, the labor/installation! And not only is that a great price but it also comes with a 12 month warranty! Which covers the cost of another battery and labor and they'll come out to me for no extra cost! I couldn't believe it but I'm so glad I chose them. They have a team of sweet people they will do anything to satisfy your needs on your car. And what's really great is that they drove out to me instead of me taking the car to them. (My car wouldn't have made it) They were perfectly prepared for it and then after they tested the car out to make sure it was working beautifully. I would rate them 110/100. The guy who worked on my car couldn't have made me happier. He was quick, friendly, and sweet. If anything happens to my car I would hope he comes out here to make it better.
    I recommend this place to anyone who's having battery issues. The price is very reasonable and you will not be unsatisfied! 5 stars!

    Athena

    Allentown, PA

    These people are great and they deserve a lot of credit. Took a Prius there because another mechanic said it needed a new hybrid battery. They checked it and said that wasn't the case and didn't charge me. They could have easily put the new battery in, charged me and I would have still had the same problem (just with a new battery now). It is hard to find honest mechanics these days and these people are just that. I would highly recommend them to anyone and will take my future business there.

    Carey

    Bowie, MD

    Service was great. Car is working just fine. Recommend this company.

    Joe Farran

    Weirton, WV

    Your service was incredible. Great communication, quick response, and excellent installation. GreenTec Auto exceeded our expectations in every way. Our family cannot thank you enough for making this experience exceptional.

    Robert Dagg

    Lindsey, OH

    Green Tec Auto has relieved the fear and anxiety of having to replace the hybrid battery when it fails after the warranty has expired.  Green Tec Auto in Hayward, CA, within just 45 minutes, installed a new hybrid battery with a 3 year warranty in my 2004 Honda Civic for $1,900, below half the price quoted by the Honda dealer at $4,000.00.  Just call Cindy to order your hybrid battery and to schedule the installation, which was faster than trying on line ordering.

    Thomas

    Clayton, CA

    Just had my hybrid battery replaced on my Avalon at GreenTec auto here in Las Vegas. I was very worried when dropping off the car, I wasn’t sure about leaving it. However Pavel the mechanic turned out to be excellent, he went above and beyond. He not only replace the battery but he checked out the car and made a number of suggestions for me to do to help my car run better. He went over everything that he did and that he would do to the car with me. I would highly Recommend GreenTec and Pavel.

    N Kurtay

    Las Vegas, NV

    Don't hesitate to trust your hybrid battery replacement to these guys. My college-age son purchased a used 1st gen hybrid Civic (the wisdom of that is for another discussion). The battery began to fail last fall, Greentec went on-site at his university and did the replacement, so far so good. Six months later, the engine light is on and a diagnostic says it's the battery. Greentec unhesitatingly shows up at our home to honor the warranty and replace the battery at their expense but more dashboard lights are on. They can't do a complete analysis on the road and recommend we have the car towed to their shop (over an hour away) or see if someone local can take a look. We take it to the local Honda dealer who throw up their hands and say the battery doesn't match their part number and the replacement power management system they tried didn't fix it. Their implied message is to pay them for another battery and trust that it will work. My son already has $2K invested and now Honda says it's not their fault but you can pay us. We bite the bullet and have the car towed to Greentec where they do the full diagnostic and try a new power management system and lo and behold, everything works like new and all the dashboard lights are out. I've seen some reviews that say that you can't trust these guys and they're difficult to work with but if you are patient and ask them to explain difficult terminology and are willing to trust their expertise you will find that they are really working in your best interest. I can't say enough for everyone we talked to there with a special shout of appreciation to Phil at Bowie, MD who patiently walked us through the process and options even when things got a little tense. I wouldn't hesitate to give them my business again.

    Brian Y

    Sterling, VA

    Hey there! Your refurbished inverter for my '02 Prius worked like a charm. Joe Machens Toyota out here in Columbia, MO got it installed without a hitch, and I'm back on the road again.
    Thank you for keeping my beloved car (with 363K miles on it) going!

    Jessica Orsini

    Columbia, MO

    I want to tell you how outstanding Ron and Nawaz are. They arrived early and completed my service in about one hour. Ford wanted $9,000 for a replacement battery and you saved me a lot of money. Your guys and your company get FIVE GOLD STARS from me. If I ever need another battery, you will get my call and I hope Ron and Nawaz are available to install it. Thanks!!!!

    Bennie C Smith

    Houston, TX

    Just wanted to say thanks for your excellent sales and customer service. I bought two Honda Civic batteries from your Charlotte store for two cars at my dealership. It was great that you had them in stock! Thank you Roman, Kelly, Brad, and Denis (hoping i got your names correct). I had a small problem and it was handled with excellence. Special thanks to Denis to drive up here to fix my small problem. I will use you again when i need you.
    Yes i would recommend this company to anyone with a hybrid that needs a battery.

    Worley Maggard

    Germanton, NC

    To be in Vegas and your Hybrid battery goes bad is crazy.. to be in Sandy Valley it is horrible. (A tow to town is about $178!) Greentec came to me and had my vehicle on the road in less than an hour!! When he turned it on it positively purred..as only a Hybrid can. No fuss.. totally professional and I couldn’t be happier. Even checked the other engine to make sure all was good there. Amazing service.

    Donna Y.

    Las Vegas, NV

    My car is a 2006 Honda Civic Hybrid, with 110K miles, it was on it's second factory hybrid battery. It was a fight with the dealer to replace the 1st one even thought it started failing at 45K miles, the 2nd one started going around 85K miles. at the 110K make the 2nd battery completely failed. The dealer quoted me $4,900 to replace with a new 5.5 amp with a 12 month warranty. After some searching I found Greentec Auto who quoted me $2,100 for a new 8 amp battery with a 36 months warranty. They have great reviews and the experience I had was no different. Their tech drove to my home (over 100 miles) replaced the battery in less than an hour. I just finished a 300+ mile trip. My mileage is back, I hope to keep it for another 100K. Forget the dealer go to Greentec Auto!

    Lee Walsh

    Longwood, FL

    GreenTec Auto has a seamless process to getting your car up and running. I called them 3 days ago and my car is serviced (battery replacements) and , completely, operational. Vlad from the Seattle Branch was professional, knew what he was doing, tested drove the car, answered all my questions, and did an excellent job in less then 45 minutes. Thank you Vlad---Thank you, Greentec Auto! My Prius is on the move once, again.

    R.Van Buren

    Estacada, OR

    Owned a 2001 Prius for 6 years from 2008-15. It needed battery, so got the basic rebuilt battery. It ran like a top after that... for two years, then sold it to young man in late 2015, still running well today (see him occasionally at Starbucks-loved the little Blue Prius.)

    Howard Bunte

    Upland, CA

    After the Toyota dealership broke the news of what it was going to cost for me to get my Prius back up and running. I called Johnny for recommendations. He shared to let Greentec work on it. I have, and I've had a VERY GOOD experience working w Greentec. MOST ESPECIALLY w Johnny Grubs. He's gone over and above in providing insights and recommendations as well as outstanding personal customer service. As he ALWAYS has. I have and will continue to refer people to Greentec for their battery needs.
    Thank you very MUCH Johnny & Greentec

    Carlos Gautier

    St Leonard, MD

    We had to replace the Hybrid battery in our Honda Civic. GreenTec Auto’s prices were much better than Honda and their warranty was 3 years not 1. We live in Canada and I was a bit worried about customs and duties. The staff at GreenTec were awesome and I think had shipped the battery within a day of me ordering it. The customs and duties were minor, and we had the battery installed at a local Honda dealer. All went very smoothly, and the car is running fine, now after several months. Thank you GreenTec.

    Mark Hird-Rutter

    Vancouver, BC

    Called one day and was in the next. I showed up on time and my 2005 Prius was done an hour later. The manager/installer was Polite, clean and knowledgeable. Time will tell how this reconditioned battery works out, but so far...so good....at 80 miles. I was able to drive 80 miles to the shop, after the diagnose from the Toyota Dealer (wanted 4K for a new battery) yesterday. The old battery was heating up on the way to get this replacement, because of the one bad cell I was told. The fan was on half the way there and wasn't a problem at that length of a drive. Worked out fine.

    John Willett

    Poulsbo, WA

    The experience with greentec auto was smooth from start to finish. For less than 60% of the cost the dealer was going to charge, I received more environmentally friendly parts, and competent, professional, and thorough technicians. My car is running beautifully, thanks to a new hybrid battery and other needed repairs. Thanks to the Greentec Auto team!

    Leah Hart

    Glad that Bruce from Chicago location was able to help with issue. He was polite and was able to answer all my questions. He was able to have a conversation and fixed the error of another employee. He went above and beyond what he was supposed to do and was honest. I would recommend him any time.

    Brittnany

    Akron, OH

    I used Greentech Auto to replace my sons Prius battery. My own Prius will be needing one of its batteries replaced soon and I will use them again. Very professional and very quick. The price was less than half of what the dealership wanted.

    Theresa

    Clarkesville, GA

    Greentec Auto deserves the highest recommendation. Using Greentec Auto in Hayward saved us almost 50% off of what the dealer, Marin Honda, quoted to replace the IMA battery in our first generation 2003 Honda Civic Hybrid. Greentec Auto also gave us the same warranty on a replacement IMA battery as offered by Marin Honda (36 months for the option we chose). Marin Honda quoted $3,500.00 to replace the IMA battery plus $156.00 for a diagnostic exam to confirm the IMA battery needed to be replaced and to discover if any other problems also were present. Greentec Auto offers the diagnostic exam for free, charged us only $1,695.00 for the IMA replacement battery plus $150.00 for labor for a total of $1,845.00 when we would have had to pay Marin Honda at least $3,656.00 for the same job (I never asked if Marin Honda would have charged extra for labor). Wow, what a huge savings!

    We chose Greentec Auto’s best and most expensive IMA battery replacement option with the longest warranty out of three options available for our car brand, model and year. Check Greentec Auto’s website for options, warranty info and prices for your car’s brand, model and year. Best of all, the car is running great since Chris at Greentec Auto in Hayward replaced the IMA battery. My husband and I were hesitant to try Greentec Auto as we never had heard of the company until we needed a replacement IMA battery. I read several online reviews regarding Greentec Auto which built my confidence in the company. I also spoke to Cindy, the appointment setter at Greentec Auto, who patiently answered all of my questions over four phone calls before we decided to use Greentec Auto. Marin Honda confirmed Honda dealers also use refurbished IMA batteries with new cells as replacements which is what Greentec Auto put into our car.

    After checking the Kelley Blue Book’s online valuation info, we discovered our 2003 Honda Civic Hybrid (with a working IMA battery) would be worth only about $1,000.00 at trade in and just $3,000.00 if sold to a private party. After considering our car’s resale value, we explained to Cindy and Chris at Greentec Auto that if the free diagnostic exam indicated more problems needing repair in addition to replacement of the IMA battery, we would choose to give the car a funeral. Cindy and Chris were very understanding. Chris called us twice during the diagnostic exam to report on the findings. Chris also let us know we might end up needing to replace the small battery as well which we would consider an acceptable expense if necessary in the future. We are delighted Greentec Auto has made it possible for us to get at least another three years of use out of our old car (the option we purchased comes with a warranty for 36 months). Considering our car’s resale value, it would not have made sense for us to pay the prices quoted by Marin Honda. We might keep this old car for only another year, but now we have the freedom to take our time choosing a replacement vehicle thanks to Greentec Auto.

    Thank you, Cindy and Chris! Keep up the great work! Congratulations and thank you, also to the founders of Greentec Auto for recognizing a need in the marketplace and creating a fabulous business to fill the need while offering consumers enormous savings off of dealers’ prices! It’s a win-win! Thank you! Thank you! Thank you! : )

    Catherine White

    Stinson Beach, CA

    I was impressed with the excellent service Johnnie provided. Not only did he fix my car he guided me through the entire process and exceeded my expectations. Greentec Auto is a great company that went the extra mile to take care of all my needs. Thanks so much Johnnie. GREAT JOB!

    Michael Kosh

    Waldorf, MD

    They were A1 grade 1 very professional for one!! On time, an the job was done with no problem they was no more than an hour.. Chris and his partner you Guys rock❗????✊ Job well done!!... Thanks Greentec Auto..

    Kareem

    Middletown, N.Y.

    I happened upon your website when reading an online blog about replacing a hybrid battery. I had been car shopping all week, thinking my 2007 Prius was a goner when the Red Exclamation Point of Death appeared on my dash. At 220,000 miles, I didn't want to spend the $3000-4000 on a replacement battery, but I hated the thought of getting rid of my car, it has been so good to me! I quickly scanned the Greentec Auto website and looked at the map for locations. To my surprise and astonishment, there was the only New England location... 20 minutes from my home! I called back, talked over the options, chose a battery, and my local tech installed it within a day. The whole process was simple, quick and so satisfying! I didn't need a new car after all! Thank you, Greentec Auto, you have a terrific thing going!

    Nancy

    Pomfret Center, CT

    Ronnie from the Largo, FL location was superb. Responded quickly, arrived promptly, worked efficiently and was so polite and courteous. He nearly blew me away as I hardly ever see that kind of service and manners these days. He is definitely a keeper for your company.

    Maureen Foster

    Brandon, FL

    John from TX was the first one I spoke to for information. Robert from the Greentec Norcross, GA came to my location to replace the IMA battery on my 2005 Honda Civic Hybrid. This is just to say thanks for the terrific work. Not only was the value great, but everyone that I came in contact with from Greentec was most courteous, helpful and knowledgeable! Keep it up. I wish more companies in the auto industry were as conscientious customer-centric as Greentec.

    Miheer Shah

    Marietta, GA

    Bought a used 2005 Honda Accord that had a check engine light IPA code dealer wanted 3800 for 3yr battery warranty & installation Greentec did it for 1900 with same warranty & installation. Within 1hr car runs great and I’m a happy customer. I recommend GreenTec to hybrid riders.

    John Sr

    Victorville, CA

    I have 2005 Toyota Prius with 250k miles and called GreenTec on Monday Thanksgiving week. They said week after Thanksgiving to get battery, but their tech called me on Tuesday and said he would have battery on Wednesday and he would do the replacement on Thanksgiving day. He arrived about 10:30 in morning on Thanksgiving. By 11:30 he was done and went on a test drive. All was well again. Great tech and good service. Thanks to all at GreenTec!

    Robert Pilling

    Grants Pass, OR

    I have a 2006 Prius with 130K miles and received warning lights that indicated a problem with the hybrid battery pack on August 3rd. I took it to the local dealership and they confirmed that the pack needed to be replaced and the cost would be $3,300 with a one year warranty. With the age and mileage of my car, I wasn't sure it was worth it. So I did a Google search and found GreenTec Auto. I read some positive testimonials on the site and also on a Prius forum. So I contacted GreenTec and decided to go for the mid-range battery option at $1,345.00. I am in Alabama and their nearest location is in Louisiana, so I figured I'd have to have it shipped to me and figure out how to install it (I've read that it can be difficult). However, I found that they would do an onsite installation for $400, which is very reasonable for the distance and the fact that I wouldn't have to set apart a day to attempt the replacement. I still figured I'd have to take a half day off of work to meet the technician, however I was contacted by the technician, Robert, who said that he could come out to my house on SUNDAY afternoon and replace the pack. This was awesome to me and he came out and replaced it in less than an hour! He was very knowledgeable and thorough. That's been almost two months ago now and I have not had any problems. I highly recommend these guys. The at-home installation is a GREAT benefit.

    Tim Kelly

    Childersburg, AL

    Dear Toni,
    Just a quick note to thank you for your attention to our needs and exemplary customer service when my son needed a remanufactured hybrid battery for his Prius. Given the age of the car, yours was the perfect solution, and your ability to answer all questions and make the necessary production and shipping arrangements were most helpful. I won't hesitate to recommend GreenTec when other hybrid owners ask about rebuilt batteries.
    Thank you again and have a great summer.

    Mark Woodward

    Norwich, VT

    Jani,
    Thank you and GreenTec for your outstanding service. The technician-Phil?-was extremely conscientious, polite and so efficient he left before I could give him a cash tip. The car appears to be running well-although only completed a few hours ago. The interior is so clean, you would never know the seat back had been removed.

    While the replacement is not cheap-Greentec was half the cost of the local Honda service group and performed the exchange of batteries at my home.
    Thank you again for outstanding and upstanding service.

    Sincerely yours,

    Dave Marcello

    West Hartford, CT

    My 2002 Toyota Prius needed a new battery. We first checked the price at Adams Toyota in Lee Summit, Missouri but found their pricing was ridiculously expensive, would take 3 days to get the part in, then another day to install it, and they only offered only a one year warranty. So we let our fingers search the internet for a more viable option and discovered GreenTec Auto of Raymore, Missouri.
    To our complete surprise, they offered "AT HOME" service and replacement battery for only $2000, and their warranty was for TWO years! Their contact person, Jani, was delightfully personable and very knowledgeable. We booked an appointment with repairman Scott, for the next day.
    Being a USAF retiree, we were even honored with a $100 off discount!!! It just doesn't get any better than this, folks! Their service, their professionalism, and their overall business attitude was above reproach. Scott had my Prius singing again in just over two hours.
    Do yourself a favor... if you need a battery for your hybrid, call this company. You'll be glad you did!

    Gina Parker Wallace

    Blue Springs, MO

    If you are reading this then you are much like i was, worried that this GreenTec Auto is some sort of shady fly by night operation. Let me put your fears at ease. This is legit. After some deliberation and many phone calls i finally decided to commit to using GreenTec to replace my Prius Battery. First, let me point out to you the massive savings that you get by using GreenTec and not going to the dealer. Second, my tech came out to my house and replaced it in my driveway, something a big time car dealer would never do. They drove down from KC Mo to Republic Mo, yes they did charge me but worth every penny. They were on time and called to give you the " I am an hour out" updates.

    I had the coolest and most knowledgeable tech install my battery. Can't remember his name but he was a former Marine helicopter mechanic and he answered all my questions and then some. I must say, this kid is what really sold me on the company. He is the perfect face for the company. He was like a friendly machine, his system for unscrewing and putting the screws and bolts in containers was something you develop from doing something many, many times. He also could answer any question you have about batteries and the car. He rebuilds them, he studies them, and he knows his stuff. 45 minutes later my car is running he does a test drive, resets the system and then chats for a few more minutes with me and is gone. By far the best service i have ever had dealing with a car repair. I recommend him, the company, and if I could I would by stock. I will use them any time i can.

    Robert Huffman

    Branson, MO

    I am a happy customer after 2002 Prius battery replaced. Keep up with the good works and thank you all.

    Charles C

    Lynnewood, CA

    I purchased my first hybrid, a 2008 Honda Civic, in August 2013 from a used car dealer. Since it was my first, I did a bit of research, but I still could not know what to expect. My hybrid battery's charge would go from full to near empty and back rather quickly. I was enjoying saving on gas, but after only a few months, I started seeing an IMA light. After doing further research, it appeared my battery was not only not charging properly, but it was already dying and would need to be replaced. My nearest Honda dealer confirmed it as well as a replacement price of about $3,000! The situation became worse when the used auto dealer from whom I purchased the car refused to even look into the matter even though they should have realized the battery may have been faulty. After reporting that company to the Better Business Bureau, I started to look for other, less costly options.

    That's when I came across GreenTec. It looked like I could save quite a bit through them, but since the replacement would still cost quite a bit, I looked into the company as much as possible, including calling to get an EXACT quote with all labor, taxes, and potential fees. I was impressed to hear that the price listed on the website WAS the exact total if I was to bring my hybrid to one of their locations. So, with a quote and a warranty promise, I brought my car to the Washington, DC location. The two gentlemen I met there could not have been more kind and the service was much faster than I expected. They even each ran test drives to ensure the new battery was in proper working order. I was out the door in less than an hour! That was about a month and a half ago. I have tested the battery since then in both short and long trips and while I enjoyed the car before, I love it even more now that the new battery is saving me even more in fuel costs! I have no complaints though I wished they had a location closer to Raleigh. However, they had other options available and I drove to Washington by choice. With that said, I would like to apologize to the great people who helped me. I said that I understood that your company is growing and I intended to leave good reviews wherever I could as long as everything turned out well. I apologize for my delay as I did not intend to wait this long to leave a review. However, doing so has only allowed me to test the new battery further and my thanks to you has only grown! Thank you again! I will highly recommend you to any hybrid owner who is experiencing battery issues!

    Jason

    Raleigh, NC

    After talking to a Honda dealer and found out how expensive their hybrid battery was, I almost thought about buying a different car. First I didn't know that your company offered installation so I checked with the dealer if they will do the installation. The dealer, of course, quickly said that your batteries were not Honda certified. When I read many of the testimonies of how happy your customers were and after doing some of the research myself on line, I decided to purchase the battery and have you installed it for me. People who came was awesome and first tried to see if they can use the current battery as they found a loose wire. They spent many hours test driving the car. They never pushed me to do anything like the Honda dealers did. After they fixed the current battery for me, I finally decided to replace the battery as it was getting so old and my car was not performing well. After they installed the battery, it went from 39 mpg to 52 mpg. Your company is awesome and I'll recommend your company to anyone who needs to replace hybrid batteries. Thanks a lot for your help. Hope your company will be expand to help more people in the States.

    Azusa Johnson

    Woodbridge, VA

    Brought my daughters 2001 Toyota Prius to GreenTec Auto at your Upper Marlboro location for a battery. Tim Razumousky was great!!! I really appreciate the service and personal time he took to ensure her car was in proper running condition. His knowledge of the hybrid was outstanding. I was very impressed that it took under 2 hours to complete the job, while other dealers had told me it was going to take 4 hours. It was well worth the 1 1/2 drive for us to bring the car to you.

    I would and will highly recommend anyone who is having trouble with their hybrid to contact you. It has been over a month now since you repaired her car, and my daughter is very excited that it is running smoothly. It is amazing that a battery can cause so many different things to not work properly. We are thankful that we now have someone dependable that we can count on to do her repairs if she ever needs further repair. Thank you again Tim R.

    Daniel Smith

    Capon Bridge, WV

    I bought a replacement battery from GreenTec in Fall of 2012. Using GreenTec's video, I was able to replace it myself fairly easily. Unfortunately, by Summer of 2013, it was failing - unable to hold a charge - turning on warning lights - and sometimes shutting down. GreenTec honored my warranty - and then some ... This Fall, they personally delivered another battery to my house and replaced it for me. Over 500 miles on this battery and running fine.

    Dave Danenberg

    Glastonbury, CT

    GreenTec Auto is a company that is unique in today's world. Their customer service is outstanding! I own an Automotive repair shop on the outskirts of St.Louis Mo. We purchased a hybrid battery from GreenTec Auto and installed it into the vehicle, after the installation the system would not charge. We spent some time resetting the system and troubleshooting the problem with no luck finding the issue. We called the technical support team at GreenTec Auto and they very diligently tried to help us over the phone. When we could not seem to resolve the issue, they totally shocked me when they told me that they were going to send a technician out to troubleshoot it on site. The technicians drove 5 hours from Kansas City to St.Louis and spent 3 hours troubleshooting the vehicle and found the problem and then drove 5 hours back (on a Saturday no less). I have been in business for more than 20 years and I have never had a company to go to such lengths to ...

    Kevin Thomas

    St. Louis

    Because I could get one of GreenTec's rebuilt hybrid batteries for half of what it would cost me to get a new battery for my 2005 Honda Accord Hybrid, I drove 125 from Richmond, VA, to Lothian, MD (outside DC) to get a GreenTec battery.  I was also persuaded to go by the helpful information and comments that I was able to get over the phone.  What most impressed me was that the service man removed my old battery, installed the new one, and checked everything out in less than one hour.  He was also friendly , answered all my questions, and was otherwise informative.  I'm so glad that i discovered GreenTec over the internet.

    Ellis West

    Richmond, VA

    Superior service!!! Best service I have experienced in a long
    time. They were honest and the installation was done in very little time. Steve was my installer and he is the most knowledgeable guy. He even tested the car to be sure that the battery was the issue with the car before replacing it. I would definitely recommend
    this company to anyone looking for a battery for a Prius. Total cost was $1700
    with installation and was done in my driveway. Dealer quoted $4600.

    Tanya L.

    Ellicott City, MD

    I own a first generation 2002 Toyota Prius and it had all the Hybrid lights flashing and was unable to be driven or restarted.....GreeTec Auto was able to discern it wasn't the hybrid system or the catalytic converter which had an engine code, but was not causing the problem... they quickly diagnosed the issue and was able to do it very economically. I highly recommend their shop and they also try to help those on a fixed budget like students and retirees 🙂

    James H. Applegate, CA

    James H

    Applegate, CA

    I'm excited to write my first review on the internet because it saved lot of money on my 2003 Honda Civic Hybrid battery.

    After buying the car from a Honda dealer, unfortunately within three months IMA battery was ON. As there was no warranty from the dealer and Honda company, I bought two batteries from LKQ junk yard in Sacramento one after the other, both were not working. Even though LKQ refunded my money for the batteries, I had to spend 250 dollars for a mechanic to change the battery each time.

    After running the car for a month with IMA on, I came to know GreenTec Auto through my colleague and contacted Tim Razumovsky to enquire about the Hybrid battery. They are very friendly and got excellent experience on Hybrid batteries. Bought the battery from GreenTec Auto for a reasonable price, they came to my place and fixed the battery without any additional charge. Once the battery was installed, they made sure that it is working by driving the car for 50 miles. It has been more than one year since the battery was installed, my car is running great, there was no issues with the battery and I'm getting 45 mpg combined.

    They call me now and then asking whether any issue with the battery or car. It has been a great experience for me with GreenTec Auto. I would recommend them if anybody is looking for Honda Civic Hybrid battery. My car saves me around $4000 per year, it is worth to buy a battery for a reasonable price from these guys.

    I bought the battery when I was in California, it looks like now they have opened a shop in Washington D.C, it is a good news for the east coast folks.

    Vinod T.

    Littleton, CO

    Very impressed with your work on our Honda 2006 Hybrid. People are so fearful of investing in such a car because they are worried about the outlay of funds for a new IMA battery later on. Well.....along comes GreenTec Auto and problem solved! We were able to dive our Honda 147,000 miles before we needed a new battery and you were able to provide it at almost $1,000 savings. WE are happy campers!!!

    Angus McDonald

    Angus McDonald

    Chesapeake, Va

    I want to say a huge THANK YOU to you guys for helping me with my 2006 Toyota Prius yesterday!

    Last Saturday (30NOV13), the "red triangle of death" or RTOD (the bright red triangle light with an exclamation mark in the middle) came on in my car while I was driving in DC...

    Advanced Auto Parts' computer showed that my car's hybrid battery pack needed to be replaced. Since their computer couldn't provide a printout, I went to the AutoZone store nearby and had them hook up their computer to my car (I knew they provided a printout of the codes so I could have a second opinion & documentation of the issue).

    Searching on Google on my iPhone, I found Greentec Auto and contacted you to see what you could do for me. I had already contacted the Toyota dealer and they wanted $3400 to replace and install the hybrid battery pack.

    On Tuesday, the light went off and I thought... maybe it was just a fluke... but then yesterday morning (Friday), the RTOD came on again... I was really concerned this time as my car was very sluggish and I was really worried that the hybrid battery was about to fail. (BTW - when the Prius hybrid battery fails, the car will NOT operate)

    I called you guys and you told me that you keep the hybrid battery packs IN STOCK and that I could come over right away... I got there at 12N and you were finished before 2PM!! My Toyota Prius RUNS LIKE NEW!!!! And it only cost me $1520!!!

    Thank you Tim, for an amazing customer experience!!! You guys are great (I don't know the other guy's name) - and I really really really appreciate the way you made me feel like a valued customer and not just a number... you guys are awesome... plus, I have NEVER seen a cleaner shop than yours!!

    Also, I want to give a shoutout to Brenda and Jani back at the home office!!! You gals rock!!!!!

    Tell your family and friends about Greentec Auto!!!
    https://www.facebook.com/GreentecAuto

    Thank you Greentec Auto! I wanted to say how much I appreciate your knowledge and your service! As a "new-to-me" Prius owner, I appreciated your clarity to my questions and the quality of your work. It is nice to know that there is a company who has not lost sight of the customer. Your mechanic/installers and the office staff were amazing!

    Paula Watkins Wyant

    McKinleyville, Ca

    I would not hesitate to recommend Greentec Auto for hybrid battery replacement if you are in northern CA around the Bay Area. Denise from Sacramento shop came to my home in Pinole and took care my 01 Prius hybrid battery problem not once, but twice on the weekend. Denise is a great and friendly guy to do business with..

    Antonio Chan

    Sacramento, CA

    Thank you so much for your great service and honesty! Would definitely recommend you to all of my friends! With the "new" battery, our lovely PII is finally back to 53+mpg. Very good job, fast service! Thank you again!

    Stefan Kuehnert

    I just want to say what a great job Curtis did in installing my battery last weekend. It didn't take long at all, and he was kind enough to let me watch the process and pester him with questions throughout. The car has been running great ever since.

    Thanks again for everything, and if I ever need another battery, I know where to go.

    Brian

    ... I am so glad I found your company.  If I ever meet someone who needs a hybrid battery I will tell them about you.

    Edith

    Loyal Client

    Thanks Brenda. All things considered, I really enjoyed the experience with your company.

    Donna Y

    Thanks so much for the receipt and for fixing our Prius.  It's working beautifully!

    Also, thank you for your very professional, friendly, and informative  customer service. Brilliant! Well done!

    Best regards,

    Donna

    1/22/2015

    I drive a 2004 Honda Civic Hybrid. In 2011 I replaced the Hybrid battery with my local dealership. Within the year the IMA indicator light in the car came on. Apparently my new IMA battery was already going bad. I decided to see how long it lasted and waited to replace the battery until my vehicle stopped running. I am glad for that because it lasted longer than the dealership estimated.
    I did a google search of other companies that replaced hybrid batteries because I was looking for a company who would warranty the battery for an extended length of time and preferably offer a cheaper product.

    I was thrilled to find the company and when my car finally died 1/10/15 I contacted them for service. I contacted them through their website on a Sunday evening and was called the very next morning. I paid the $500 deposit for my new battery. I was told I would be called in 1-2 days to schedule the installation.
    Unfortunately I did not hear from them in that time frame. On Friday I contacted them again and learned that the person who schedules appointments had been out sick the whole week and so they were waiting for her return to schedule appointments. They did recontact me on Monday to let me know that same person was still sick. However, the indicated one of the tech's would call me on Tuesday to schedule an appointment for Wednesday. They did call me and I set my appointment for Wednesday morning.
    Right on time my technician Zach came to my home for installation on 1/21/15. The installation took about 45 minutes but it was another 1 hour and 1/2 before he was done because my car was not resetting the error codes. Zach was able to figure that out and resolve it. After he left I drove the car too work, about 15 miles. During that drive the IMA error light came back on. I was able to recontact immediately and Zach came back and met me at my work. He was able to resolve the issue in about an hour. He indicated to me that the lights kept coming back on because the battery and ECU in the car were not communicating probably and it just takes driving it around and resetting a few times to sync up.
    Since then I have driven about 40 miles and the lights have not come back on.
    Zach was very professional and diligent in resolving the problems. He also indicated to me that I should recontact them if the lights came on again.

    I am satisfied with their service but was frustrated to have to wait so long for my appointment. They did address the situation quickly when I brought it to their attention and followed up until I was scheduled. I was extremely satisfied that the tech continued to work until my warning lights stopped coming on. The battery I purchased comes with a 48 month warranty which I am thrilled to think this battery will last much longer than my previous purchases. I would definitely recommend this company to friends and family.


    3/10/15
    I am updating this original review because a couple weeks after driving my vehicle the IMA light came on again. Green Tec Auto sent out two techs to diagnose the problem. They were able to make the light go off, and appeared to stay off, while they were there but advised that the battery was operating normally and if the light came on again it was not my battery. The next day the light did again turn on. I called them again to get direction on why the light keeps coming on. GreenTecAuto came and picked up my vehicle for further diagnostic testing. They provided me a loaner vehicle while mine was the shop. They were able to identify the problem (My ICU was burning out causing the IMA light to trip). They were able to repair the problem for me in one business day and returned my vehicle too me. It has been a little over a week and the IMA light is still off.
    I appreciate there dedication to follow up on my vehicle even though the problem turned out to be more than my cars battery. I would recommend them to anyone looking for a professional team to replace their hybrid battery.

    Charlotte H.

    Kearney, MO

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